Excel Roofing NC

Membership: Not a member

Not yet claimed

Public Records Check

We verified 3/5 public records for Excel Roofing NC. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

Excel Roofing NC has served Wilmington and coastal North Carolina since 2009, providing residential and commercial roofing services. The company specializes in roof replacement, installation, and repair designed for coastal conditions, including metal roofing, asphalt shingles, wood shake and shingle roofing, flat roofs, and elastomeric roof coatings. Additional services include skylight repair and replacement, chimney caps and flashings, and gutter installation. Excel Roofing NC offers FORTIFIED roofing systems and holds the GAF Golden Pledge Warranty certification. The company serves multiple locations including Wilmington, Topsail Beach, Southport, Jacksonville, Leland, Hampstead, Carolina Beach, Wallace, Shallotte, and Burgaw in North Carolina, as well as Raleigh.

Services Offered

Credentials

  • National Roofing Contractors Association member

    NRCA Membership - member since 2019

    The National Roofing Contractors Association (NRCA) is the leading trade association for the U.S. roofing industry. Established in 1886, it sets industry standards, publishes the technical and safety guidance that… Read more

Company Info

Lead-Safe (RRP)
N/A
Entity Type
Corporation
Address Type
Commercial
Multi-State Company
No
Website Age
14.3 years old

Lead-Safe (RRP) in North Carolina

North Carolina runs its own EPA-authorized RRP program (NC DPH Health Hazards Control Unit), so RRP-certified firms are not listed in the federal EPA registry. Absence here is not evidence a firm is uncertified - verify directly with the state program.

Inspections and Violations

U.S. and North Carolina OSHA data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

  • Avg. Rating 4.8
  • BBB A+
  • Google 4.7
  • Yelp 4.6

Reviewers report that Excel Roofing generally provides professional, efficient service with reasonable pricing. Several customers describe completing roof projects in one to four days with thorough cleanup and attention to property protection. Multiple reviewers praise the company's responsiveness, honesty in honoring estimates, and willingness to identify and address underlying problems beyond the initial complaint. Customers highlight positive experiences with specific staff members and note satisfaction with warranty options and follow-up service. However, some reviewers report negative experiences. One customer describes making seven phone calls over two months without receiving promised callbacks or scheduled service after agreeing to a diagnostic water test. Another reviewer reports a missed initial appointment with no advance notice or explanation, which they felt reflected poorly on the company's reliability.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 29 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

~1.3/mo Reviews per month
97% Owner responds to reviews
Steady 5.0 recent vs 5.0 earlier
How customers rated Excel Roofing NC each month
Number of new reviews Excel Roofing NC received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Excel Roofing NC ranks 96th of the 244 roofers we track across North Carolina, ahead of about 61% of them. Over the past year it has pulled in 25 reviews - the most recent this month - for a rate of roughly 1.3 reviews per month, which is slower than approximately 68% of the other North Carolina roofers. Its 4.7-star average rating sits below the North Carolina median of 4.9 stars. The owner responds to 97% of reviews, which is above the typical North Carolina roofer’s rate of 77%.

Service Areas

Leave a Review for Excel Roofing NC

About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

Write a review

Your rating