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Jacob's Ladder Construction & Roofing

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Public Records Check

  • Missing License Our automated search didn't find a license on file for Jacob's Ladder Construction & Roofing with the North Carolina state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the North Carolina state licensing board or asking the contractor for their license number.
  • Registered Corporation The North Carolina Secretary of State listed Jacob's Ladder Construction & Roofing as Current-Active when we last checked on Jul 10, 2026, registered since 2017. You can confirm it's still current with the North Carolina Secretary of State.
  • Unverified Address Jacob's Ladder Construction & Roofing's listed address at 1190 Old Belt Way, Rural Hall, NC 27045 appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
  • 0 Credentials Our automated search didn't find a manufacturer certification for Jacob's Ladder Construction & Roofing. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
  • Excellent Ratings Across the platforms we identified for Jacob's Ladder Construction & Roofing (Google, the Better Business Bureau), the blended average is 4.9 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 2/5 public records for Jacob's Ladder Construction & Roofing. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

About this alternate address

State business registry reports this location as the primary address for this business. It may be an old location that the owner forgot to update, or a secondary address.

Company Description

Founded in 2004, Jacob's Ladder Construction & Roofing serves Winston-Salem and Clemmons, North Carolina with residential roofing and gutter services. The company offers roof repairs, roof replacement, and gutter replacement. It is a certified CertainTeed installer and sources materials from CertainTeed, Owens Corning, GAF, and TAMKO. The company provides manufacturer and labor warranties on its work and offers 24/7 emergency roofing services. Free estimates are available for homeowners in the Winston-Salem area seeking roof repair or replacement options.

Services Offered

  • Roof RepairsFixing localized roof damage such as leaks, missing shingles, flashing issues, or deteriorated sections without full replacement.
  • Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
  • Gutter ReplacementRemoving old gutters and downspouts and installing new ones to properly channel water away from the home.
  • Leak RepairLocating and sealing active leaks around flashing, vents, and worn areas to stop water intrusion into the building.
  • Emergency Roofing ServicesRapid response repair or temporary protection of roofs damaged by storms, leaks, or other urgent conditions to prevent further interior damage.

Company Info

Lead-Safe (RRP)
N/A
Company Name
Jacob's Ladder Construction And Roofing, LLC
State Entity ID
1626475
Company Formation Date
Sep 25, 2017
Company Age
8.8 years old
Company Formation State
NC
Principal Address
1600 Normandy Lane, Winston Salem, NC 27103
Registered Agent
Jacob T. Willard
Agent Address
NC
Entity Type
Limited Liability Company (LLC)
Address Type
Unverified
Multi-State Company
No
Website Age
12.1 years old

Lead-Safe (RRP) in North Carolina

North Carolina runs its own EPA-authorized RRP program (NC DPH Health Hazards Control Unit), so RRP-certified firms are not listed in the federal EPA registry. Absence here is not evidence a firm is uncertified - verify directly with the state program.

Inspections and Violations

U.S. and North Carolina OSHA data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 4.9
  • BBB A+
  • Google 4.7

Several reviewers report that Jacob's Ladder completed roofing projects efficiently and professionally. Customers describe the crew as punctual, respectful of property, and thorough in their work. Multiple reviewers praise the company's responsiveness, noting that Shawn provided same-day or next-day assessments and quotes. Several customers highlight competitive and reasonable pricing, with some noting they received honest evaluations that saved them money by avoiding unnecessary work. Reviewers report the company communicated regularly throughout projects and completed jobs quickly, often within one to four days, with thorough cleanup. Beyond roofing, customers describe quality work on siding, soffit, fascia, gutters, and window wrapping. Several reviewers mention the current owner, Jacob Willard, as dependable and easy to work with, and praise crew members including Shawn and Shane. Customers report satisfaction with workmanship quality, attention to detail, and problem-solving, including fabricating custom parts. One reviewer notes a seven-year warranty on work.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, the Better Business Bureau. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~0.5/mo Reviews per month
63% Owner responds to reviews
Steady 5.0 recent vs 5.0 earlier
How customers rated Jacob's Ladder Construction & Roofing each month
Number of new reviews Jacob's Ladder Construction & Roofing received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Jacob's Ladder Construction & Roofing ranks 155th of the 203 roofers we track across North Carolina, ahead of about 23% of them. Over the past year it has pulled in 3 reviews - the most recent 3 months ago - for a rate of roughly 0.5 reviews per month, which is slower than approximately 88% of the other North Carolina roofers. Its 4.7-star average rating sits below the North Carolina median of 4.9 stars. The owner responds to 63% of reviews, which is below the typical North Carolina roofer’s rate of 90%.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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