Data updated

Update Information

Fidelity Roofing

Membership: Not a member

Not yet claimed

Public Records Check

  • Missing License Our automated search didn't find a license on file for Fidelity Roofing with the North Carolina state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the North Carolina state licensing board or asking the contractor for their license number.
  • Registered Corporation Fidelity Roofing's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the North Carolina Secretary of State. You can confirm how the business is registered, and its current status, directly with the North Carolina Secretary of State.
  • Residential Address Fidelity Roofing's listed address at 1725 McRee Rd., Newton, NC 28658 appears to be a residential address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
  • 1 Credential Fidelity Roofing holds these manufacturer certifications: Owens Corning Preferred. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
  • Excellent Ratings Across the platforms we identified for Fidelity Roofing (Google, Yelp, the Better Business Bureau), the blended average is 4.7 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 4/5 public records for Fidelity Roofing. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

Fidelity Roofing, Inc. operates as a residential roofing contractor serving the Unifour region, Charlotte, Statesville, Gastonia, Cornelius, Mooresville, and surrounding areas in North Carolina. The company provides roof replacements, roof repairs, roof installations, storm damage repair, and insurance claims assistance. Fidelity Roofing installs asphalt shingle roofing systems, including 3-tab shingles and luxury architectural shingles. The company is a preferred contractor with Owens Corning, a shingle master with CertainTeed, and works with GAF. All services include a 5-year workmanship warranty. The company handles insurance restoration claims and meets with insurance adjusters to represent homeowners throughout the claims process.

Services Offered

  • Roof ReplacementsComplete removal of an old roof and installation of a new roofing system with updated materials and structure.
  • Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
  • Roof InstallationSetting up a new roof system on a structure that lacks one, including decking preparation, underlayment, and shingles or other roofing material.
  • Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
  • Asphalt Shingle InstallationLaying asphalt shingles as the primary roofing material, the most common choice for residential roofs due to cost and durability.
  • Architectural Shingle InstallationInstallation of premium multi-layered asphalt shingles designed to mimic wood or slate for enhanced curb appeal.
  • 3-Tab Shingle InstallationInstallation of traditional asphalt shingles with three tabs per shingle, a common and economical roofing option for residential homes.
  • Roof InspectionsProfessional evaluation of roof structure, materials, and condition to detect leaks, deterioration, or needed repairs.
  • Insurance ClaimsAssistance with documenting roof damage, filing claims with insurance companies, and coordinating coverage for repairs or replacement.

Credentials

  • Owens Corning Owens Corning Preferred

    Owens Corning Preferred

    An Owens Corning Preferred contractor has earned the mid-tier designation in Owens Corning's contractor network by demonstrating installation quality, business stability, and customer satisfaction. This status… Read more

Company Info

Lead-Safe (RRP)
N/A
Company Name
Fidelity Roofing, Inc.
Entity Type
Corporation
Address Type
Residential
Multi-State Company
No
Website Age
14.0 years old

Lead-Safe (RRP) in North Carolina

North Carolina runs its own EPA-authorized RRP program (NC DPH Health Hazards Control Unit), so RRP-certified firms are not listed in the federal EPA registry. Absence here is not evidence a firm is uncertified - verify directly with the state program.

Inspections and Violations

U.S. and North Carolina OSHA data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 4.7
  • BBB A+
  • Google 4.9
  • Yelp 4.2

Reviewers report that Fidelity Roofing offers competitive pricing and quick scheduling. Several customers describe responsive communication and same-day or next-day service appointments. Multiple reviewers praise the owner Jonathan and staff for being knowledgeable, nice, and going extra miles, such as performing repairs during estimates or completing work faster than competitors. Customers report free inspections, transparent pricing communication, and honest assessments. However, one reviewer expressed dissatisfaction, stating that a roof replacement job was never fully completed, with a stovetop vent and heating system vent left undone despite multiple follow-up calls and a return visit where materials were dropped off but not installed. Another reviewer noted that a leak repair was only partially fixed initially, requiring a callback to complete the work.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~4.1/mo Reviews per month
83% Owner responds to reviews
Steady 4.9 recent vs 5.0 earlier
How customers rated Fidelity Roofing each month
Number of new reviews Fidelity Roofing received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Fidelity Roofing ranks 27th of the 203 roofers we track across North Carolina, ahead of about 87% of them. Over the past year it has pulled in 30 reviews - the most recent this month - for a rate of roughly 4.1 reviews per month, which is faster than approximately 76% of the other North Carolina roofers. Its 4.9-star average rating sits right at the North Carolina median of 4.9 stars. The owner responds to 83% of reviews, which is below the typical North Carolina roofer’s rate of 90%.

Service Areas

Leave a Review for Fidelity Roofing

About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

Write a review

Your rating
See all in Newton