Public Records Check
- Missing License Our automated search didn't find a license on file for SouthTown Roofing with the North Carolina state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the North Carolina state licensing board or asking the contractor for their license number.
- Registered Corporation SouthTown Roofing's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the North Carolina Secretary of State. You can confirm how the business is registered, and its current status, directly with the North Carolina Secretary of State.
- Business Address SouthTown Roofing's listed address at 233 W Main Ave Suite 1, Gastonia, NC 28052 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 0 Credentials Our automated search didn't find a manufacturer certification for SouthTown Roofing. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
- Excellent Ratings Across the platforms we identified for SouthTown Roofing (Google, the Better Business Bureau), the blended average is 5.0 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 3/5 public records for SouthTown Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(803) 918-6752
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Primary Address
233 W Main Ave Suite 1, Gastonia, NC 28052
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Website
southtownroof.com
- Socials
Company Description
SouthTown Roofing was founded in 2004 and provides residential roof replacement, commercial roof repair, and gutter installation and replacement services. The company serves Gaston County, Fort Mill, Lake Norman, and the greater Charlotte area across North Carolina and South Carolina, including the cities of Gastonia, Belmont, Mount Holly, Tega Cay, Indian Land, Fort Mill, Cornelius, Davidson, Stanley, Denver, Huntersville, and Charlotte. Residential roof replacements typically take one to two days and include removal of old materials, structural inspection, replacement of damaged decking, new underlayment installation, and application of new shingles or roofing systems with proper ventilation and flashing. The company offers free inspections and estimates for all services and provides flexible financing options for roofing projects.
Services Offered
- Residential Roof ReplacementRemoving and replacing an entire residential roof system with new materials.
- Commercial Roof RepairRepairing leaks, membrane damage, and other issues on commercial roofs.
- Gutter Installation and ReplacementInstalling new gutters or replacing worn systems to manage roof drainage and protect the foundation.
- Roof Inspection and AssessmentProfessional evaluation of roof condition, identifying damage, leaks, wear, and remaining useful life to guide repair or replacement decisions.
- Roof Repair ServicesFixing damaged, leaking, or deteriorating roofs by replacing shingles, sealing gaps, and addressing structural issues to restore weathertightness.
- Flashing InstallationInstallation of metal trim around roof penetrations like chimneys, vents, and valleys to prevent water leaks at vulnerable joints.
- Underlayment InstallationInstalling protective membrane layers beneath roofing materials to add waterproofing and extend roof life.
- Ventilation ServicesInstalling or repairing roof vents and ventilation systems to allow proper airflow in attics and reduce moisture buildup.
Company Info
- Lead-Safe (RRP)
- N/A
- Company Name
- SouthTown Roofing LLC
- Entity Type
- Limited Liability Company (LLC)
- Address Type
- Commercial
- Multi-State Company
- 2 states Yes
- Website Age
- 1.2 years old
Inspections and Violations
U.S. and North Carolina OSHA dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
Reviewers consistently praise Southtown Roofing for professional service and communication throughout projects. Several customers report that team members - including Matt, Kelsey, Ryan, Chris, and Mark - were helpful, responsive, and knowledgeable, taking time to explain processes and answer questions in detail. Reviewers describe the quality of workmanship as excellent, with attention to detail and efficient completion. Many customers note the company showed up on time, kept work areas clean, and provided fair pricing compared to other quotes. Reviewers also highlight positive experiences with gutter installation, roof repairs, and full roof replacements. Several mention the company's honesty regarding necessary work and commitment to customer satisfaction. No negative experiences are explicitly stated in the provided reviews.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) SouthTown Roofing ranks 6th of the 11 roofers we track in Gastonia, ahead of about 50% of them. Over the past year it has pulled in 30 reviews - the most recent last month - for a rate of roughly 13.1 reviews per month, which is faster than approximately 80% of the other Gastonia roofers. Its 5.0-star average rating sits right at the Gastonia median of 5.0 stars. The owner responds to 0% of reviews, which is in line with the typical Gastonia roofer’s rate of 0%.
