The Roof Mentors

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Public Records Check

We verified 3/5 public records for The Roof Mentors. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

Founded in 2019, The Roof Mentors provides residential and commercial roofing services in Fayetteville, North Carolina and surrounding areas. The company offers roof installation, roof replacement, roof repair, roof inspections, routine maintenance, gutter installation and replacement, coatings, and insurance roofing claims assistance. The Roof Mentors serves multiple North Carolina locations including Fayetteville, Hope Mills, Raeford, Dunn, Winston Salem, and Statesboro, Georgia. The company holds North Carolina roofing license L.84369 and operates with a 24/7 call center for emergency roof repairs and storm damage assistance. Services encompass both residential and commercial shingle roofing projects, with workers trained to handle complex roofing areas and various roofing materials.

Services Offered

Credentials

  • Atlas Atlas Pro+ Diamond

    Atlas Pro+ Diamond

    Atlas Pro+ Diamond is the highest level in the AtlasPRO+ contractor program from Atlas Roofing Corporation, which covers residential asphalt shingle work, so it appears on contractors who install Atlas shingle roofs… Read more

Company Info

Lead-Safe (RRP)
N/A
License Number
84369
Entity Type
Limited Liability Company (LLC)
Address Type
Unverified
Multi-State Company
2 states Yes
Website Age
6.9 years old

Lead-Safe (RRP) in North Carolina

North Carolina runs its own EPA-authorized RRP program (NC DPH Health Hazards Control Unit), so RRP-certified firms are not listed in the federal EPA registry. Absence here is not evidence a firm is uncertified - verify directly with the state program.

Inspections and Violations

U.S. and North Carolina OSHA data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

  • Avg. Rating 4.8
  • BBB A+
  • Google 4.9
  • Yelp 4.5

Reviewers consistently praise the company's professionalism, communication, and customer service. Several customers report that staff members were knowledgeable, responsive, and transparent throughout their projects, with some noting assistance with insurance claims and same-day or next-day service. Multiple reviewers describe competitive pricing and high-quality workmanship. One reviewer commended the company's willingness to accommodate emergency repairs before a hurricane. However, one customer expressed frustration with an unsolicited door-to-door visit that ignored a "no soliciting" sign and disrupted their household. This reviewer also stated that a representative's roof assessment contradicted evaluations from other companies they had consulted.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

~1.3/mo Reviews per month
100% Owner responds to reviews
Declining 4.5 recent vs 5.0 earlier
How customers rated The Roof Mentors each month
Number of new reviews The Roof Mentors received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) The Roof Mentors ranks 3rd of the 14 roofers we track in Fayetteville, ahead of about 85% of them. Over the past year it has pulled in 15 reviews - the most recent last month - for a rate of roughly 1.3 reviews per month, which is slower than approximately 67% of the other Fayetteville roofers. Its 4.9-star average rating sits just above the Fayetteville median of 4.9 stars. The owner responds to 100% of reviews, which is above the typical Fayetteville roofer’s rate of 90%.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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