Public Records Check
- Missing License Our automated search didn't find a license on file for Trueguard Roofing Pro with the North Carolina state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the North Carolina state licensing board or asking the contractor for their license number.
- Missing Corporation Our automated search didn't find a registered business entity for Trueguard Roofing Pro with the North Carolina Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the North Carolina Secretary of State directly.
- Residential Address Trueguard Roofing Pro's listed address at 2652 Thistle Brook Dr, Concord, NC 28027 appears to be a residential address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 0 Credentials Our automated search didn't find a manufacturer certification for Trueguard Roofing Pro. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
- Excellent Ratings Across the platforms we identified for Trueguard Roofing Pro (Google), the blended average is 5.0 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 2/5 public records for Trueguard Roofing Pro. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(980) 369-8332
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Primary Address
2652 Thistle Brook Dr, Concord, NC 28027
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Owner Email
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Website
trueguardroofingpro.com
- Socials
Company Description
Trueguard Roofing Pro operates as a residential roofing contractor with over 10 years of experience. The company offers roof repair and replacement, gutter repair and replacement, and insurance claims assistance. Trueguard Roofing Pro provides free roof inspections and free estimates to homeowners. The company specializes in weather damage assessment and documentation for insurance claims, utilizing photographs and videos to document roof damage. Trueguard Roofing Pro coordinates with insurance adjusters and handles the full insurance claim process, from initial inspection through material ordering and final roof installation. The company employs licensed and insured roofing professionals and provides warranties on completed installations. Services are available for residential properties in the company's defined service area.
Services Offered
- Roof Repair And ReplacementServices ranging from fixing isolated roof damage to complete roof replacement with new materials and installation.
- Gutter Repair And ReplacementFixing or replacing gutters and downspouts to restore proper water drainage away from the foundation and exterior walls.
- Free Roof InspectionsA no-cost visual assessment of roof condition, typically performed on-site to identify damage, wear, or maintenance needs.
- Weather Damage AssessmentProfessional inspection to identify and document damage from storms, hail, wind, or other weather events, often needed for insurance claims.
- Insurance Claims AssistanceHelp documenting roof damage, preparing claim paperwork, and communicating with insurers to support the homeowner's claim process.
- Roof InstallationSetting up a new roof system on a structure that lacks one, including decking preparation, underlayment, and shingles or other roofing material.
- Free EstimatesNo-cost written quote for roofing or exterior work provided after an on-site inspection.
Company Info
- Lead-Safe (RRP)
- N/A
- Address Type
- Residential
- Website Age
- 2.4 years old
Inspections and Violations
U.S. and North Carolina OSHA dataReviews and Reputation
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Google
Reviewers consistently praise Trueguard Roofing Pro for professionalism and quality work. Several customers report that Sebastian and his team were punctual, communicative, and respectful throughout roof replacement and repair projects. Multiple reviewers describe the team as helpful in navigating insurance claims, with some noting that Sebastian successfully advocated for full roof replacements when initial claims were denied. Customers report thorough cleanup after work completion and attention to detail in repairs. Several reviewers highlight fast project completion and easy communication. One customer mentions the company's use of drone technology to document roof issues. Reviewers also note positive experiences with additional services including garage work and gutter installation. Multiple customers express satisfaction with the quality of finished work and indicate they would recommend the company to others.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Trueguard Roofing Pro ranks 8th of the 10 roofers we track in Concord, ahead of about 22% of them. Over the past year it has pulled in 9 reviews - the most recent last month - for a rate of roughly 1.1 reviews per month, which is slower than approximately 87% of the other Concord roofers. Its 5.0-star average rating sits right at the Concord median of 5.0 stars. The owner responds to 93% of reviews, which is above the typical Concord roofer’s rate of 73%.
