Public Records Check
- Missing License Our automated search didn't find a license on file for Highland Roofing Company with the North Carolina state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the North Carolina state licensing board or asking the contractor for their license number.
- Missing Corporation Our automated search didn't find a registered business entity for Highland Roofing Company with the North Carolina Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the North Carolina Secretary of State directly.
- Business Address Highland Roofing Company's listed address at 4310 Deer Creek Ln, Blue Clay Farms, NC 28405 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 5 Credentials Highland Roofing Company holds these manufacturer certifications: CertainTeed ShingleMaster, Owens Corning Preferred, Johns Manville Pinnacle Council®, Carlisle Perfection Award, NRCA Membership - member since 2020. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Okay Ratings Across the platforms we identified for Highland Roofing Company (Google, Yelp, the Better Business Bureau), the blended average is 3.6 out of 5, which we label Okay. This is a plain average of public customer ratings, not a RooferWatch score. Averages like this can be pulled down by a few reviews or a single dispute, so treat it as a starting point and read the underlying reviews for context.
We verified 2/5 public records for Highland Roofing Company. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(844) 794-8313
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Alternate Phone
This is either a business landline or VoIP number (not a mobile number).(910) 798-0155
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Primary Address
4310 Deer Creek Ln, Blue Clay Farms, NC 28405
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Owner Email
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Website
highlandroofingcompany.com
- Socials
Company Description
Highland Roofing Company provides commercial and industrial roofing services across the Carolinas. The company offers new construction roofing, roof repair, roof replacement, coatings and restoration, inspections and reports, emergency service, and sheet metal fabrication. Highland Roofing Company holds HUB certification. The company serves commercial clients throughout the region, including facilities in Wilmington, North Carolina, and maintains relationships with top regional construction companies. Services are available for both new construction projects and existing roof maintenance and emergency repairs.
Services Offered
- Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
- New Construction RoofingInstalling roofing systems on newly built structures as part of the initial construction process.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Coatings & RestorationApplying protective sealants and coatings to extend roof or exterior surface life, often combined with cleaning and repairs to restore weathered materials.
- Inspections & ReportsA professional evaluation of roof or exterior condition, documented in a written report detailing damage, wear, and recommended repairs or maintenance.
- Emergency ServiceRapid response to urgent roofing or exterior damage, such as active leaks or storm damage requiring immediate attention.
- Sheet Metal FabricationCustom-made metal components such as flashing, trim, gutters, and downspouts tailored to fit specific roof and exterior applications.
Credentials
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CertainTeed ShingleMaster
A CertainTeed ShingleMaster is a contractor with at least one crew member who has passed CertainTeed's Shingle Applicator training program (SARP), a hands-on technical certification that tests installers on proper… Read more
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Owens Corning Preferred
An Owens Corning Preferred contractor has earned the mid-tier designation in Owens Corning's contractor network by demonstrating installation quality, business stability, and customer satisfaction. This status… Read more
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Johns Manville Pinnacle Council®
Pinnacle Council sits one rung below the top of JM's four-level ladder, and it is the highest tier a contractor can reach on absolute numbers alone - the 5280 Council above it is a relative ranking, not a threshold… Read more
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Carlisle Perfection Award
Carlisle SynTec Systems maintains detailed records of every Authorized Applicator's warranty claims history - when a warranted Carlisle roof develops a problem, the manufacturer knows which contractor installed it. The… Read more
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NRCA Membership - member since 2020
The National Roofing Contractors Association (NRCA) is the leading trade association for the U.S. roofing industry. Established in 1886, it sets industry standards, publishes the technical and safety guidance that… Read more
Company Info
- Lead-Safe (RRP)
- N/A
- Entity Type
- Corporation
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 19.7 years old
Inspections and Violations
U.S. and North Carolina OSHA dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
Customer reviews of Highland Roofing describe mixed experiences. Several reviewers report issues with warranty service and follow-up repairs. One customer states the roof leaked multiple times within and after the warranty period. Another reports that after roof replacement, the company refused to fix a leak that appeared within 12 months. A third reviewer describes incomplete work, including missing shingles and a gutter end cap, along with lack of response to contact attempts. One customer alleges a significantly inflated bid ($10,000 versus a competitor's $6,500) and months of delays during insurance negotiations. Another reviewer reports missing warranty documentation and concerns about roof installation quality. However, one reviewer notes the company completed emergency sheathing work and acknowledges initial responsiveness before complications arose.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Highland Roofing Company ranks 161st of the 203 roofers we track across North Carolina, ahead of about 20% of them. Over the past year it has pulled in 3 reviews - the most recent last month - for a rate of roughly 0.3 reviews per month, which is slower than approximately 95% of the other North Carolina roofers. Its 4.6-star average rating sits below the North Carolina median of 4.9 stars. The owner responds to 0% of reviews, which is below the typical North Carolina roofer’s rate of 90%.
