Public Records Check
- Locally Regulated New York doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against C. Johnston Roofing & Waterproofing. Confirm any local permit or registration with the city or county where the work will take place.
- Missing Corporation Our automated search didn't find a registered business entity for C. Johnston Roofing & Waterproofing with the New York Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the New York Secretary of State directly.
- Unverified Address C. Johnston Roofing & Waterproofing's listed address at 220 W 19th St, Manhattan, NY 10011 appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
- 0 Credentials Our automated search didn't find a manufacturer certification for C. Johnston Roofing & Waterproofing. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
- Excellent Ratings Across the platforms we identified for C. Johnston Roofing & Waterproofing (Google, Yelp, the Better Business Bureau), the blended average is 4.9 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 2/5 public records for C. Johnston Roofing & Waterproofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(212) 206-2342
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Primary Address
220 W 19th St, Manhattan, NY 10011
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Website
cjohnstonroofingny.com
- Socials
Company Description
C. Johnston Roofing & Waterproofing was founded in 1975 and serves Manhattan and the five boroughs of New York City. The company offers residential and commercial roofing services including roofing repairs, waterproofing, gutter installation, skylights, chimneys, siding, roof inspections, slate roofing, emergency roofing, and re-roofing. The business is fully licensed, insured, and bonded with BBB A+ accreditation. The company specializes in flat-roof structures common across the five boroughs and provides 24/7 emergency service for urgent issues such as leaks. C. Johnston Roofing & Waterproofing uses top-grade materials and employs a core team rather than subcontractors to complete projects.
Services Offered
- Residential RoofingRoof work on single-family homes and small residential properties, adapted to typical house construction and materials.
- Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
- Roofing RepairsFixing localized roof damage such as leaks, missing shingles, flashing issues, or deteriorated sections without full replacement.
- WaterproofingApplying protective coatings or membranes to basements, foundations, and exterior surfaces to block water penetration.
- SkylightsInstallation of roof windows that bring natural light into interior spaces, including flashing and sealing to prevent leaks.
- ChimneysInstallation, repair, and maintenance of chimney structures, including flashing, caps, and interior liners to ensure safe venting of gases and prevent water damage.
- Roof InspectionsProfessional evaluation of roof structure, materials, and condition to detect leaks, deterioration, or needed repairs.
- Slate RoofingInstallation of natural slate tiles, offering premium durability and a high-end appearance that can last over a century.
- Emergency RoofingUrgent response to acute roof failures, leaks, or weather damage that require immediate stabilization or temporary protection.
- Re-RoofingComplete removal of an old roof system and installation of new roofing materials to restore full protection and extend the building's lifespan.
- GuttersSystems that collect and channel rainwater from the roof edge to downspouts, preventing water damage to foundations and landscaping.
- SidingExterior wall covering that shields the home from weather while providing insulation and aesthetic finish.
Company Info
- Alternate Name
- C.Johnston Roofing
- Address Type
- Unverified
- Multi-State Company
- No
- Website Age
- 16.0 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
Reviewers report that C. Johnston Roofing & Waterproofing typically responds quickly to calls and arrives promptly for estimates and jobs. Several customers describe the owner Charles and his team as professional, courteous, and thorough, noting they complete work efficiently and stand behind their work with warranties. Many reviewers praise fair pricing and appreciate that the team avoids overselling unnecessary services. Customers report satisfaction with work quality, cleanliness, and attention to detail. However, one reviewer describes a negative experience, stating that Charles quoted $6,500 for a 250-square-foot roof replacement (which the reviewer felt was overpriced), misrepresented the roof size, and became disinterested when the customer hesitated to commit to the full amount. Another reviewer initially praised the work but later reported that two pre-existing leaks persisted six months after installation, and despite the company honoring its warranty with repeat visits, the issues remained unresolved.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) C. Johnston Roofing & Waterproofing ranks 11th of the 14 roofers we track in Manhattan, ahead of about 15% of them. Over the past year it has pulled in 1 review - the most recent 6 months ago - for a rate of roughly 0.1 reviews per month, which is slower than approximately 100% of the other Manhattan roofers. Its 5.0-star average rating sits just above the Manhattan median of 4.9 stars. The owner responds to 0% of reviews, which is in line with the typical Manhattan roofer’s rate of 0%.
Service Areas
- Manhattan, NY
- Brooklyn, NY
- Queens, NY
- Bronx, NY
- Westchester, NY
- Long Island, NY
