Public Records Check
- License Found As of Jul 10, 2026, the Michigan state licensing board shows an active license for Character Exteriors: 2102220938. An active license means the state currently authorizes this contractor to do this work. It doesn't speak to the quality of their work or their current insurance. License status can change, so you can confirm it's still active anytime with the Michigan state licensing board.
- Registered Corporation Character Exteriors's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Michigan Secretary of State. You can confirm how the business is registered, and its current status, directly with the Michigan Secretary of State.
- Business Address Character Exteriors's listed address at 3414 Lovers Ln, Kalamazoo, MI 49001 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 1 Credential Character Exteriors holds these manufacturer certifications: VELUX Certified Installer. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Character Exteriors (Google, the Better Business Bureau), the blended average is 5.0 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 5/5 public records for Character Exteriors. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(269) 569-6105
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Primary Address
3414 Lovers Ln, Kalamazoo, MI 49001
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Owner Email
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Website
characterexteriors.com
- Socials
Company Description
Character Exteriors has served West Michigan since 2014, offering residential roofing, siding, window replacement, gutter guard installation, and door services throughout Kalamazoo County, Van Buren County, Allegan County, and St. Joseph County in Michigan. The company specializes in asphalt shingle roofing installation, vinyl and composite siding, Anderson windows with lifetime warranties, Valor Gutter Guard systems, and soffit and fascia work. Character Exteriors handles insurance claims and provides roofing inspections and roof ventilation services. The company holds an A+ rating from the Better Business Bureau and offers financing options for exterior remodeling projects of any scope.
Services Offered
- Asphalt Shingle Roofing InstallationComplete installation of asphalt shingle roofing systems on residential or commercial structures.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Roofing InspectionsDetailed examination of roof condition to assess structural integrity, identify damage or wear, and recommend repairs or replacement.
- Insurance Claims HandlingAssistance with documenting roof damage, filing insurance claims, and coordinating with adjusters to help property owners recover repair costs.
- Vinyl Siding InstallationInstallation of vinyl panels on exterior walls to protect the home and improve appearance with minimal maintenance.
- Composite Siding InstallationInstallation of engineered wood or fiber cement siding that mimics wood appearance while offering improved durability and lower maintenance.
- Siding RepairPatching, replacing, or repainting damaged sections of exterior wall cladding caused by weather, impact, or rot to restore weatherproofing and appearance.
- Window Installation and ReplacementInstalling new windows or replacing old ones with proper flashing and sealing for weather protection.
- Valor Gutter GuardsA gutter protection system that prevents leaves and debris from clogging gutters while allowing water to flow freely into downspouts.
- Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
- Roof VentilationInstallation of vents and ventilation systems that allow air circulation in the attic to reduce heat buildup, moisture, and extend roof life.
- Anderson WindowsReplacement windows manufactured by Anderson, featuring various frame materials and energy-efficiency ratings for residential and commercial properties.
- Door Installation and ReplacementInstalling new exterior doors or replacing damaged ones to improve security and weather protection.
- Soffit and Fascia InstallationInstallation of protective trim boards along roof edges and overhangs to shield the structure and improve appearance.
Credentials
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VELUX Certified Installer
VELUX Certified Installer is the broader of the two tiers in VELUX's installer program, and it describes a specific business model: a company that works across a variety of products or services, with VELUX skylights as… Read more
Company Info
- License Type
- Residential Builder Company
- Company Name
- CHARACTER EXTERIORS LLC
- License Number
- 2102220938
- License Type
- Residential Builder Company
- License Status
- Issued
- License Issued
- Feb 20, 2019
- License Expires
- May 31, 2028
- Entity Type
- Limited Liability Company (LLC)
- Contractor ID
- 91325667
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 7.5 years old
Sample of Permits Pulled
| Date | Project | Location | Value | Status |
|---|---|---|---|---|
| Residence - roof Basic re-roof project to include tear off and replacement of residential asphalt shingle system to include required underlayments and flash… Permit #PB25-0117 | 121 N Crooked Lake Dr, Kalamazoo, MI, 49009 | $21,200 | final | |
| Building Basic re-roof project to include tear off and replacement of residential asphalt shingle system to include required underlayments and flash… Permit #PB24-0435 | 8535 Old Stone Cir, Kalamazoo, MI, 49009 | - | final | |
| Building Tear off and reroof approx 34 sq Permit #PB24-0351 | 7829 Highland Corral Cir, Kalamazoo, MI, 49009 | - | final | |
| Building Tear off and reroof of house Permit #PB24-0343 | 5284 Green Pine Ln, Kalamazoo, MI, 49009 | - | final | |
| Building Basic re-roof project to include tear off and replacement of residential asphalt shingle system to include required underlayments and flash… Permit #PB23-0434 | 5258 Green Pine Ln, Kalamazoo, MI, 49009 | - | issued |
Showing 5 recent permits from public records. This list is incomplete and may be out of date - verify any permit directly with the issuing city or county building department before relying on it. Did you spot any incorrect information here? Please let us know.
Inspections and Violations
U.S. and Michigan OSHA data-
Nov 19, 2024 PAW PAW, MI Insp #347892770
- Serious $600
- Serious Eye and face protection required 1926.102(a)(1) $800
- Repeat $2,400
- Repeat Residential construction - fall protection required 1926.501(b)(13) $4,000
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Jun 18, 2020 MATTAWAN, MI Insp #344795125
- Serious $400
- Serious Residential construction - fall protection required 1926.501(b)(13) $400
Reviews and Reputation
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Avg. Rating
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BBB A+
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Google
Reviewers consistently report positive experiences with Character Exteriors across multiple project types. Several customers describe the team as professional, knowledgeable, and customer-focused, with owner Collin and team members like Bob, Dan, and Wes receiving specific praise. Reviewers report that projects are completed on time and within budget, often faster than expected. Many customers highlight strong communication throughout the process, with staff taking time to explain work and address concerns. Reviewers note the crew's attention to cleanup and site protection. Several customers report satisfaction with work quality on roofing, gutters, concrete, siding, and other exterior projects. Reviewers also mention the company's responsiveness to urgent needs and willingness to assist with insurance claims. Multiple customers indicate they plan future projects or would recommend the company.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Character Exteriors ranks 2nd of the 9 roofers we track in Kalamazoo, ahead of about 88% of them. Over the past year it has pulled in 25 reviews - the most recent this month - for a rate of roughly 2.3 reviews per month, which is slower than approximately 62% of the other Kalamazoo roofers. Its 5.0-star average rating sits right at the Kalamazoo median of 5.0 stars. The owner responds to 0% of reviews, which is in line with the typical Kalamazoo roofer’s rate of 0%.
