Public Records Check
- Missing License Our automated search didn't find a license on file for Victors Home Solutions with the Michigan state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the Michigan state licensing board or asking the contractor for their license number.
- Missing Corporation Our automated search didn't find a registered business entity for Victors Home Solutions with the Michigan Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Michigan Secretary of State directly.
- Business Address Victors Home Solutions's listed address at 5002 Dewitt Rd, Detroit, MI 48188 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 1 Credential Victors Home Solutions holds these manufacturer certifications: Atlas Pro+ Gold Select. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Good Ratings Across the platforms we identified for Victors Home Solutions (Google, Yelp, the Better Business Bureau), the blended average is 4.3 out of 5, which we label Good. This is a plain average of public customer ratings, not a RooferWatch score. A solid average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 3/5 public records for Victors Home Solutions. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(800) 941-5754
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Primary Address
5002 Dewitt Rd, Detroit, MI 48188
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Owner Email
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Website
victors.com
- Socials
Company Description
Victors Home Solutions serves Michigan, Ohio, Kentucky, and Indiana with roofing, roof repair, roof replacement, seamless gutters, and attic insulation services. The company offers a 50-year leak-free guarantee on roof replacements and provides a free 21-point roof inspection. Victors holds a BBB Accredited A+ rating and has nearly two decades of roofing experience. The company serves residential customers in Cincinnati, Cleveland, Columbus, Detroit, Grand Rapids, Saginaw, and Toledo. Victors offers financing options through in-house specialists and partners with multiple lenders. For every 100 roof replacements installed, the company donates one roof replacement to a local family in need.
Services Offered
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Seamless GuttersCustom-formed aluminum or steel gutters made on-site to fit a home's dimensions, eliminating seams that can leak.
- Attic InsulationInstallation of fiberglass, cellulose, or foam insulation in attic spaces to reduce heat loss, lower energy costs, and improve comfort.
- Roof InspectionsProfessional evaluation of roof structure, materials, and condition to detect leaks, deterioration, or needed repairs.
- Roof MaxxA rejuvenation treatment that restores flexibility to aging asphalt shingles, extending roof life by several years without full replacement.
Credentials
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Atlas Pro+ Gold Select
Atlas Pro+ Gold is the entry level of the AtlasPRO+ contractor program from Atlas Roofing Corporation, sitting below Platinum and Diamond. Unlike the program's top tier, which measures multi-year consistency, Gold is a… Read more
Company Info
- Entity Type
- Limited Liability Company (LLC)
- Alternate Name
- Victors
- Address Type
- Commercial
- Multi-State Company
- 2 states Yes
- Website Age
- 30.2 years old
Inspections and Violations
U.S. and Michigan OSHA dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
Reviewers report mixed experiences with Victor's Home Solutions. Several customers praise the company's professionalism, describing staff as friendly and skilled, with positive comments about roof replacement work, inspections, and protective measures taken during jobs. Some reviewers highlight good communication and transparency during the quote and inspection process. However, multiple reviewers express significant concerns. Some customers report pricing substantially higher than competitors' quotes, with one reviewer citing a quote 251% above the lowest bid. Several reviewers describe communication issues, including a no-show appointment and frustration with pressure to leave positive reviews. One reviewer reports damage to drywall during skylight installation and states the company declined responsibility per contract terms. Another customer reports unresolved roofing issues and poor communication. One reviewer describes an intrusive crew interaction involving trespassing and banging on windows. An additional reviewer reports difficulty obtaining documentation and states their number was blocked by the office.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Victors Home Solutions ranks 1st of the 9 roofers we track in Detroit, ahead of about 100% of them. Over the past year it has pulled in 30 reviews - the most recent this month - for a rate of roughly 27.3 reviews per month, which is faster than approximately 100% of the other Detroit roofers. Its 4.8-star average rating sits above the Detroit median of 4.6 stars. The owner responds to 0% of reviews, which is below the typical Detroit roofer’s rate of 65%.
