Public Records Check
- Locally Regulated Maine doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Smith Builders. Confirm any local permit or registration with the city or county where the work will take place.
- Missing Corporation Our automated search didn't find a registered business entity for Smith Builders with the Maine Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Maine Secretary of State directly.
- Business Address Smith Builders's listed address at 3069 Broadway, Bangor, ME 04401 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 1 Credential Smith Builders holds these manufacturer certifications: VELUX Certified Installer. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Good Ratings Across the platforms we identified for Smith Builders (Google, Yelp, the Better Business Bureau), the blended average is 4.3 out of 5, which we label Good. This is a plain average of public customer ratings, not a RooferWatch score. A solid average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for Smith Builders. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(207) 573-9000
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Primary Address
3069 Broadway, Bangor, ME 04401
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Owner Email
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Website
smithbuildersroofing.com
- Socials
Company Description
Smith Builders was founded in 1993 and is a second-generation family-owned exterior renovation company based in Bangor, Maine, serving the entire state of Maine including Bangor, Ellsworth, and Belfast. The company holds GAF Master Elite certification and has over 30 years of experience in roofing and home exteriors. Smith Builders offers roof replacement and installation in asphalt and metal roofing, roof repair, Velux skylight systems, vinyl siding, board and batten siding, seamless gutters, and chimney masonry services. The company is operated by founder Chris Smith and his son Ted Smith, who work in the field alongside their team.
Services Offered
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Asphalt Roofing InstallationInstalling asphalt shingles on pitched residential roofs, the most common roofing material in North America.
- Metal Roofing InstallationInstalling metal panels or standing-seam roofing systems, offering longevity and weather resistance for residential or commercial properties.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Velux Skylight SystemsInstallation and repair of Velux brand skylights, which are factory-built roof windows that bring natural light into interior spaces and can include manual or motorized opening options.
- Vinyl Siding InstallationInstallation of vinyl panels on exterior walls to protect the home and improve appearance with minimal maintenance.
- Board And Batten SidingInstallation of vertical wood or composite boards with narrow strips covering the seams for a traditional or farmhouse aesthetic.
- Seamless GuttersCustom-formed aluminum or steel gutters made on-site to fit a home's dimensions, eliminating seams that can leak.
- Chimney MasonryConstruction or repair of brick and mortar chimneys, including structural work on the chimney exterior and interior flue systems.
- Permanent Holiday LightsFixed outdoor lighting systems installed on rooflines, eaves, or landscaping that remain in place year-round and can be turned on seasonally for holiday decoration.
Credentials
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VELUX Certified Installer
VELUX Certified Installer is the broader of the two tiers in VELUX's installer program, and it describes a specific business model: a company that works across a variety of products or services, with VELUX skylights as… Read more
Company Info
- Entity Type
- Sole Proprietorship
- Alternate Name
- Smith Builders Roofing Specialists
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 9.6 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
Customer reviews present mixed experiences. One reviewer reports satisfaction with a roof project completed in three days, praising the quality of work and noting that the final price matched the initial quote with no surprise charges. However, another reviewer describes a frustrating experience involving an emergency structural repair needed before roof installation could proceed. This reviewer reports calling the company five or six times over several weeks without receiving promised callbacks, and states they felt the company was "stringing them along" rather than clearly communicating availability. The reviewer expresses frustration about the delay's impact on both safety and finances, and reports ultimately hiring another contractor instead.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Smith Builders ranks 1st of the 12 roofers we track in Bangor, ahead of about 100% of them. Over the past year it has pulled in 30 reviews - the most recent this month - for a rate of roughly 6.4 reviews per month, which is faster than approximately 100% of the other Bangor roofers. Its 4.9-star average rating sits right at the Bangor median of 4.9 stars. The owner responds to 100% of reviews, which is above the typical Bangor roofer’s rate of 40%.
