True Grit Roofing

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Public Records Check

We verified 5/5 public records for True Grit Roofing. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

True Grit Roofing was founded in 2013 by owner Sergio Flores and serves Olathe, Lenexa, Shawnee, Overland Park, and the Kansas City metro area. The company offers residential and commercial roofing services including roof replacement, roof repair, roof storm damage repair, roof inspection, and gutter installation with gutter guards. The company installs asphalt shingles, including Malarkey brand, and handles wood shake removal and decking installation. True Grit Roofing facilitates insurance claims and offers flexible financing options. The company is licensed and insured and provides a 100 percent satisfaction guarantee on completed work.

Services Offered

Credentials

  • CertainTeed CertainTeed ShingleMaster

    CertainTeed ShingleMaster

    A CertainTeed ShingleMaster is a contractor with at least one crew member who has passed CertainTeed's Shingle Applicator training program (SARP), a hands-on technical certification that tests installers on proper… Read more

Company Info

Lead-Safe (RRP)
N/A
Company Name
True Grit Construction LLC
Entity Type
Limited Liability Company (LLC)
Address Type
Commercial
Multi-State Company
No
Website Age
7.0 years old

Lead-Safe (RRP) in Kansas

Kansas runs its own EPA-authorized RRP program (Kansas Dept. of Health & Environment), so RRP-certified firms are not listed in the federal EPA registry. Absence here is not evidence a firm is uncertified - verify directly with the state program.

Inspections and Violations

U.S. Department of Labor data
Inspections 1
Violations 3
Current penalties $4,965
Most recent Nov 2024
  1. Nov 14, 2024 KANSAS CITY, KS Insp #347878860
    • Serious Frequent and regular jobsite inspections required 1926.20(b)(2) $4,965
    • Serious Train each employee exposed to fall hazards 1926.503(a)(1) $0
    • Serious Ladder extends 3 ft above landing 1926.1053(b)(1) $0

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

  • Avg. Rating 4.7
  • BBB A+
  • Google 4.9
  • Yelp 4.1

Reviewers consistently praise the company's professionalism, fair pricing, and quality workmanship. Several customers report that Sergio and his team are patient, non-pushy, and thorough in explaining options and walking customers through projects. Multiple reviewers describe excellent customer service, timely completion, and willingness to go above and beyond - including fixing issues they didn't cause and identifying problems other contractors missed. Customers appreciate the team's responsiveness and integrity in the insurance claim process. However, one reviewer reports negative experiences with unsolicited calls despite being on a do-not-call list, describing the interaction as disrespectful. Another customer expresses dissatisfaction with a color mismatch on roofing work and alleges the company was dishonest about repairs, stating they lack integrity.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

~15.8/mo Reviews per month
90% Owner responds to reviews
Declining 4.7 recent vs 5.0 earlier
How customers rated True Grit Roofing each month
Number of new reviews True Grit Roofing received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) True Grit Roofing ranks 1st of the 5 roofers we track in Lenexa, ahead of about 100% of them. Over the past year it has pulled in 30 reviews - the most recent this month - for a rate of roughly 15.8 reviews per month, which is faster than approximately 100% of the other Lenexa roofers. Its 4.9-star average rating sits right at the Lenexa median of 4.9 stars. The owner responds to 90% of reviews, which is in line with the typical Lenexa roofer’s rate of 86%.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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