Public Records Check
- Missing License Our automated search didn't find a license on file for Top Tier Exteriors with the Illinois state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the Illinois state licensing board or asking the contractor for their license number.
- Missing Corporation Our automated search didn't find a registered business entity for Top Tier Exteriors with the Illinois Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Illinois Secretary of State directly.
- Business Address Top Tier Exteriors's listed address at 70 W Washington St, Oswego, IL 60543 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 1 Credential Top Tier Exteriors holds these manufacturer certifications: CertainTeed SELECT ShingleMaster. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Top Tier Exteriors (Google, CertainTeed), the blended average is 5.0 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 3/5 public records for Top Tier Exteriors. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(630) 636-6944
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Alternate Phone
This phone number belongs to an iPhone, not a landline, so both calling and texting is supported.(630) 621-2774
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Primary Address
70 W Washington St, Oswego, IL 60543
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Owner Email
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Website
toptierexteriors.net
- Socials
Company Description
Top Tier Exteriors is a licensed residential and commercial roofing company serving Chicago and surrounding suburbs. The company specializes in new roof installations, roof repairs, gutter installations, and siding installations. Services include asphalt shingle roofing, slate roofing, cedar shake roofing, roof replacement, skylight installations, chimney flashing, tube skylights, and vents. The company also offers residential windows services and commercial roofing including low-slope roofs and commercial roof maintenance. Owner Tom Picha began his roofing career in 1982 at age 14 and has over 35 years of industry experience, including work on large commercial projects such as the Civic Opera House in downtown Chicago. Co-owner Shari Kately-Franzen joined the company after meeting Tom and learning the roofing trade. Top Tier Exteriors offers financing services for projects.
Services Offered
- Residential Roof InstallationComplete installation of new roofing systems on houses, including removal of old materials, deck preparation, and application of shingles, tiles, or membranes.
- Residential Roof RepairFixing leaks, damaged shingles, flashing, and other issues on residential roofs.
- Asphalt Shingle RoofingInstallation of asphalt-based shingles, the most common residential roofing material, available in various colors and styles.
- Slate RoofingInstallation of natural slate tiles, offering premium durability and a high-end appearance that can last over a century.
- Cedar Shake RoofingInstallation of split cedar wood shakes, providing a rustic aesthetic and natural insulation, though requiring regular maintenance.
- Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
- Low-Slope RoofsInstallation and maintenance of roofs with minimal pitch, commonly found on commercial and modern residential buildings, using specialized materials like TPO, EPDM, or modified bitumen.
- Commercial Roof MaintenanceOngoing care and inspection of commercial roofs to ensure functionality, address minor issues, and maintain warranty compliance.
- Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
- Seamless GuttersCustom-formed aluminum or steel gutters made on-site to fit a home's dimensions, eliminating seams that can leak.
- Siding InstallationInstalling new exterior wall cladding made of vinyl, fiber cement, wood, or metal to protect the home and improve curb appeal.
- Residential WindowsInstallation, repair, and replacement of windows for homes, including single-hung, double-hung, sliding, and specialty styles to improve energy efficiency and curb appeal.
- Skylight InstallationCutting and framing an opening in the roof and installing a window unit to bring natural light into interior spaces.
- Tube SkylightsRigid or flexible tubular skylights that channel natural light from the roof through interior walls to brighten rooms without requiring structural framing changes.
- Chimney FlashingInstallation and repair of metal flashing that seals the joint where a chimney meets the roof, preventing water leaks at this vulnerable intersection.
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Wind Damage RepairRepairs to roofing, siding, and structural elements damaged by high winds, including missing shingles, lifted flashing, and displaced materials.
- Hail Damage RepairAssessment and repair of dents, cracks, and punctures caused by hail impact to restore roof functionality and appearance.
- Snow Damage RepairRepairing structural damage to roofs and gutters caused by heavy snow load, ice dams, or falling ice, including shingle replacement and gutter realignment.
- Vents InstallationInstallation of roof vents, ridge vents, or soffit vents to improve attic ventilation and prevent moisture buildup and heat damage to roofing materials.
Credentials
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CertainTeed SELECT ShingleMaster
CertainTeed SELECT ShingleMaster is CertainTeed's top contractor designation, held by roughly the top 1% of roofing contractors, and it requires two or more crew members certified through CertainTeed's hands-on Shingle… Read more
Company Info
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 2.4 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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Google
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CertainTeed
Reviewers consistently praise Top Tier Exteriors for their work on siding, windows, roofing, gutters, and related exterior repairs. Several reviewers report that owners Tom and Shari, along with crew members including Alex, responded quickly to service requests and completed work efficiently. Customers describe the team as professional, knowledgeable, and friendly, with particular emphasis on clear communication throughout projects. Multiple reviewers note that the company accommodated scheduling requests, handled unexpected issues without overcharging, and followed up after completion. Reviewers also highlight reasonable pricing and quality workmanship. Several customers mention the company's responsiveness to emergency situations, including storm damage and urgent repairs. Reviewers consistently recommend the business for exterior home projects.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Top Tier Exteriors ranks 81st of the 122 roofers we track across Illinois, ahead of about 34% of them. Over the past year it has pulled in 20 reviews - the most recent this month - for a rate of roughly 1.6 reviews per month, which is slower than approximately 58% of the other Illinois roofers. Its 5.0-star average rating sits just above the Illinois median of 4.9 stars. The owner responds to 0% of reviews, which is below the typical Illinois roofer’s rate of 27%.
