Public Records Check
- License Found As of Jul 10, 2026, the Illinois state licensing board shows an active license for Castle Exteriors: 104018988. An active license means the state currently authorizes this contractor to do this work. It doesn't speak to the quality of their work or their current insurance. License status can change, so you can confirm it's still active anytime with the Illinois state licensing board.
- Missing Corporation Our automated search didn't find a registered business entity for Castle Exteriors with the Illinois Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Illinois Secretary of State directly.
- Business Address Castle Exteriors's listed address at 10565 Product Dr #Ste A1, Machesney Park, IL 61115 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 0 Credentials Our automated search didn't find a manufacturer certification for Castle Exteriors. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
- Excellent Ratings Across the platforms we identified for Castle Exteriors (Google, the Better Business Bureau), the blended average is 5.0 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 3/5 public records for Castle Exteriors. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(877) 512-4207
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Primary Address
10565 Product Dr #Ste A1, Machesney Park, IL 61115
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Owner Email
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Website
castleexteriors.net
- Socials
Company Description
Castle Exteriors is a roofing company serving Loves Park, Machesney Park, Rockford, and surrounding areas in Illinois, as well as Southern Wisconsin and Kentucky. The company offers residential and commercial roofing services including roof repair and replacement, single-ply roofing with TPO or EPDM membranes, modified roofing, metal roofing, and solar roofing with photovoltaic panel integration. Additional services include gutter installation and downspout systems, residential and commercial siding in vinyl or fiber cement, egress window installation, deck and patio construction, and fence building. Castle Exteriors handles storm damage assessment and insurance claim navigation, conducting comprehensive inspections to identify structural damage and hidden issues. The company installs materials with sealed seams, proper flashing, and code-compliant wiring, and provides photo updates and straightforward project scopes throughout the work process.
Services Offered
- Residential RoofingRoof work on single-family homes and small residential properties, adapted to typical house construction and materials.
- Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Solar RoofingInstallation of photovoltaic panels integrated into or mounted on the roof to generate electricity for the home.
- Single-Ply RoofingInstallation of flexible membrane roofing (typically TPO, EPDM, or PVC) in one continuous layer, common on flat commercial roofs.
- Modified RoofingInstallation or repair of modified bitumen roofing, a torch-applied or self-adhering membrane system used on flat roofs.
- Metal RoofingInstallation of durable metal panels or standing seam roofing, which resists weather, lasts 40-70 years, and works well in snowy or coastal areas.
- Gutters & DownspoutsInstallation, repair, and maintenance of gutter systems and downspouts to manage water drainage around the property.
- Residential SidingInstallation or repair of exterior wall cladding materials such as vinyl, fiber cement, or wood to protect and finish a home's exterior.
- Decks & PatiosConstruction and repair of outdoor wooden or composite deck structures and paved patio areas for residential properties.
- Storm Damage RestorationRepairing roofs, siding, and structures damaged by high winds, hail, or severe weather events.
- Insurance Claim AssistanceProfessional help navigating the insurance claims process, including damage assessment and documentation for roof or exterior repairs.
- New ConstructionBuilding exterior systems including roofing, siding, windows, and related components installed on newly built homes or structures.
- Egress WindowsLarge, code-compliant windows installed in basements or bedrooms to provide a safe emergency exit route and meet building safety requirements.
- Fence InstallationBuilding new fencing structures from wood, vinyl, metal, or composite materials for privacy, security, or property definition.
- Additions
Company Info
- Company Name
- CASTLE EXTERIORS, LTD
- License Number
- 104018988
- License Qualifiers
- UNLIMITED
- Qualifying Party
- BRAD STEELE
- License Issued
- May 7, 2021
- License Exp
- Dec 31, 2027
- Disciplined
- No
- Entity Type
- Corporation
- Alternate Name
- Castle Contracting and Restoration
- Contractor ID
- 95187910
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 5.7 years old
Sample of Permits Pulled
| Date | Project | Location | Value | Status |
|---|---|---|---|---|
| Buildingapplication <h2>remove current roofing system and replace. no structural changes.</h2> Permit #SFD20252531 | 2331 Delcy Dr, Rockford, IL, 61107 | $14,000 | revoked | |
| Buildingapplication <h2>remove current front deck and replace with sunroom. plans attached.</h2> Permit #SFD20251890 | 2115 Douglas St, Rockford, IL, 61103 | $1,600 | complete | |
| Buildingapplication Reroof Permit #SFD20243814 | 3308 Alida St, Rockford, IL, 61101 | $9,999 | complete | |
| Buildingapplication Reroof Permit #SFD20242870 | 1504 Notre Dame Rd, Rockford, IL, 61103 | $15,000 | filed | |
| Buildingapplication We are taking a garage and finishing the ceilings and walls to turn it into a training area for ryder employees Permit #MULCOM20241270 | 3573 Merchandise Dr, Rockford, IL, 61109 | - | filed |
Showing 5 recent permits from public records. This list is incomplete and may be out of date - verify any permit directly with the issuing city or county building department before relying on it. Did you spot any incorrect information here? Please let us know.
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
Reviewers consistently praise Castle Exteriors for professionalism, responsiveness, and quality workmanship. Several customers report positive experiences with insurance claim coordination and describe the team as friendly and easy to work with. Multiple reviewers highlight efficient project completion, attention to detail, and thorough cleanup. Some customers describe feeling impressed by workers' care in protecting surrounding areas and properties during projects. One reviewer appreciated the company's willingness to show completed work before committing to a contract. However, one customer reports a significantly negative experience, describing inadequate response when roofing work preceded unexpected heavy rain, citing communication barriers and insufficient follow-up from management. Another reviewer notes dissatisfaction after being assured a roof was in good condition during an inspection, only to experience leaks less than a year later.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Castle Exteriors ranks 24th of the 99 roofers we track across Illinois, ahead of about 77% of them. Over the past year it has pulled in 14 reviews - the most recent 3 months ago - for a rate of roughly 1.2 reviews per month, which is slower than approximately 66% of the other Illinois roofers. Its 4.9-star average rating sits right at the Illinois median of 4.9 stars. The owner responds to 93% of reviews, which is above the typical Illinois roofer’s rate of 50%.
