Public Records Check
- Missing License Our automated search didn't find a license on file for Complete Roof Group with the Illinois state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the Illinois state licensing board or asking the contractor for their license number.
- Missing Corporation Our automated search didn't find a registered business entity for Complete Roof Group with the Illinois Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Illinois Secretary of State directly.
- Business Address Complete Roof Group's listed address at 790 Estate Dr #Ste 200, Bannockburn, IL 60015 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 0 Credentials Our automated search didn't find a manufacturer certification for Complete Roof Group. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
- Excellent Ratings Across the platforms we identified for Complete Roof Group (Google, the Better Business Bureau), the blended average is 5.0 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 2/5 public records for Complete Roof Group. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(847) 305-4250
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Primary Address
790 Estate Dr #Ste 200, Bannockburn, IL 60015
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Owner Email
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Website
crgroof.com
- Socials
Company Description
Complete Roof Group has served Northern Illinois homeowners since 2004, operating from Deerfield with manufacturer-certified installation crews for GAF, Owens Corning, and LP SmartSide. The company provides roofing, siding, gutters and downspouts, windows, exterior doors, decks, soffit and fascia, exterior trim, pavilions, and gazebos throughout Lake and Cook counties. Services include roof replacement, siding installation, seamless gutter systems, storm damage repair, and exterior trim work. The company offers a 5-year workmanship guarantee on installations and handles insurance claim documentation for hail, ice dam, wind, and freeze-thaw damage. Architectural shingle systems, seamless aluminum gutters with micro-mesh guards, and LP SmartSide lap and board and batten siding are among materials installed.
Services Offered
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Siding InstallationInstalling new exterior wall cladding made of vinyl, fiber cement, wood, or metal to protect the home and improve curb appeal.
- Seamless GuttersCustom-formed aluminum or steel gutters made on-site to fit a home's dimensions, eliminating seams that can leak.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Gutter GuardsProtective covers installed over gutters to prevent leaves and debris from clogging while allowing water through.
- Windows InstallationReplacement or installation of new windows in residential homes.
- Deck InstallationBuilding new wooden or composite decks attached to homes, including framing, railings, and weatherproofing.
- Roof RepairsFixing localized roof damage such as leaks, missing shingles, flashing issues, or deteriorated sections without full replacement.
- Insurance Claim AssistanceProfessional help navigating the insurance claims process, including damage assessment and documentation for roof or exterior repairs.
- Soffit & FasciaRepair or replacement of the underside trim and edge boards of roof overhangs to protect rafters and improve ventilation and appearance.
- Exterior TrimFinishing and protective boards, fascia, and soffits installed around rooflines, windows, and doors to seal gaps and enhance curb appeal.
- Exterior DoorsSupply and installation of exterior entry doors including frames, hardware, and weatherstripping for residential homes.
Company Info
- Entity Type
- Corporation
- Alternate Name
- Complete Roof
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 3.5 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
Reviewers report that Complete Roof Group and RSC Builders (referenced interchangeably in reviews) provided roof replacement and repair services, as well as window and siding work. Several customers describe the crew as professional and doing quality work on roofing projects using GAF Timberline shingles. Multiple reviewers praise Curtiss specifically for being responsive, easy to communicate with, and keeping customers informed throughout projects. Customers report prompt service and thorough cleanup after work completion. One reviewer describes how the company responded quickly to emergency roof damage from a fallen tree, coordinating immediate temporary repairs and assisting with insurance claims. Another customer notes that Curtiss was the only contractor among three who arrived on time for an initial consultation. Reviewers express satisfaction with the final results of roofing, gutter, window, and siding projects and indicate they would recommend the company to others.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Complete Roof Group ranks 93rd of the 99 roofers we track across Illinois, ahead of about 6% of them. Over the past year it has pulled in 1 review - the most recent 4 months ago - for a rate of roughly 0.1 reviews per month, which is slower than approximately 100% of the other Illinois roofers. Its 5.0-star average rating sits just above the Illinois median of 4.9 stars. The owner responds to 100% of reviews, which is above the typical Illinois roofer’s rate of 50%.
