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Heritage Roofing and Waterproofing

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Public Records Check

  • Missing License Our automated search didn't find a license on file for Heritage Roofing and Waterproofing with the Hawaii state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the Hawaii state licensing board or asking the contractor for their license number.
  • Registered Corporation Heritage Roofing and Waterproofing's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Hawaii Secretary of State. You can confirm how the business is registered, and its current status, directly with the Hawaii Secretary of State.
  • Unverified Address Heritage Roofing and Waterproofing's listed address at 75-5919 Ali‘i Dr, Kahaluu-Keauhou, HI 96740 appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
  • 0 Credentials Our automated search didn't find a manufacturer certification for Heritage Roofing and Waterproofing. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
  • Good Ratings Across the platforms we identified for Heritage Roofing and Waterproofing (Google, Yelp, the Better Business Bureau), the blended average is 4.1 out of 5, which we label Good. This is a plain average of public customer ratings, not a RooferWatch score. A solid average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 2/5 public records for Heritage Roofing and Waterproofing. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

Heritage Roofing and Waterproofing operates as a roofing contractor on Hawaii's Big Island with over 20 years of experience. The company serves residential and commercial customers from its base in Kailua-Kona on the West side of Hawaii Island and has expanded to provide roofing services on the Island of Kauai. Services include asphalt shingle installation, tile roofing, wood shake roofing, metal roofing, single-ply flat roofing, and leak repair. The company states it employs trained professionals and uses materials for residential and commercial roofing projects across the Hawaiian islands.

Services Offered

  • Metal RoofingInstallation of durable metal panels or standing seam roofing, which resists weather, lasts 40-70 years, and works well in snowy or coastal areas.
  • Single-Ply Flat RoofingInstallation of durable single-layer membrane systems like EPDM or PVC on flat commercial roofs for weather protection and longevity.
  • Tile RoofingInstallation or repair of clay or concrete tile roofing, which offers longevity, fire resistance, and a distinctive aesthetic for Mediterranean or Spanish-style homes.
  • Asphalt ShinglesInstallation or replacement of the most common residential roofing material, available in various colors and styles.
  • Wood Shake RoofingInstallation of split wood shingles or shakes for a rustic, high-end residential roof with natural appearance and excellent insulation.
  • Leak RepairLocating and sealing active leaks around flashing, vents, and worn areas to stop water intrusion into the building.

Company Info

Company Name
Heritage Roofing & Waterproofing, Inc.
Entity Type
Corporation
Address Type
Unverified
Multi-State Company
No
Website Age
16.5 years old

Inspections and Violations

U.S. and Hawaii OSHA data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 4.1
  • BBB A+
  • Google 3.3
  • Yelp 4.1

Reviewers report mixed experiences with Heritage Roofing. Several customers praise the company's work quality, professionalism, and customer service. Reviewers describe Thomas Mewshaw as responsive, knowledgeable, and willing to go beyond expectations - including free repairs, thorough inspections, and assistance with damage caused by other contractors. Customers highlight competitive pricing, excellent workmanship on roof installations and repairs, and attention to detail, particularly around skylights and complex areas. However, one reviewer reports a negative experience with a missed inspection appointment and unresponsive communication when attempting to reschedule. Another reviewer expresses frustration about being told the company was fully booked despite the website advertising free estimates. Overall, most reviewers express satisfaction and indicate they would recommend the company or hire them again.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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