Public Records Check
- Locally Regulated Georgia doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against Reset Roofing. Confirm any local permit or registration with the city or county where the work will take place.
- Missing Corporation Our automated search didn't find a registered business entity for Reset Roofing with the Georgia Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Georgia Secretary of State directly.
- Residential Address Reset Roofing's listed address at 204 Kelly Mill Rd, Cumming, GA 30040 appears to be a residential address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 3 Credentials Reset Roofing holds these manufacturer certifications: CertainTeed SELECT ShingleMaster, TAMKO Pro Platinum, Atlas Pro+ Gold. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Excellent Ratings Across the platforms we identified for Reset Roofing (Google, the Better Business Bureau, CertainTeed), the blended average is 4.9 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for Reset Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(770) 317-1237
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Primary Address
204 Kelly Mill Rd, Cumming, GA 30040
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Owner Email
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Website
resetroofing.com
- Socials
Company Description
Reset Roofing is a family-owned roofing company founded by Martin and Traci with two decades of roofing expertise. The company serves the greater Atlanta area of Georgia, including Buford, Cumming, Dawsonville, Duluth, East Cobb, Johns Creek, Lawrenceville, Marietta, Milton, Norcross, and Roswell. Reset Roofing offers roof repair services for leaks, flashing, and loose shingles, as well as comprehensive roof replacement services for roofs that have reached the end of their lifespan. The company provides free inspections and estimates for homeowners, handles insurance claims, and offers financing options. An on-site supervisor oversees quality and safety throughout each project, manages cleanup, and provides comprehensive documentation at every step.
Services Offered
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Leak RepairLocating and sealing active leaks around flashing, vents, and worn areas to stop water intrusion into the building.
- Flashing RepairRepairing or replacing metal flashing around chimneys, vents, and roof edges to prevent water from entering seams and joints.
- Loose Shingle RepairSecuring or replacing individual shingles that have lifted, curled, or separated from the roof deck.
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Insurance Claims HandlingAssistance with documenting roof damage, filing insurance claims, and coordinating with adjusters to help property owners recover repair costs.
- Free InspectionsA no-cost visual and structural assessment of the roof to identify damage, estimate repairs, and provide recommendations.
Credentials
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CertainTeed SELECT ShingleMaster
CertainTeed SELECT ShingleMaster is CertainTeed's top contractor designation, held by roughly the top 1% of roofing contractors, and it requires two or more crew members certified through CertainTeed's hands-on Shingle… Read more
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TAMKO Pro Platinum
TAMKO Pro Platinum is a certified contractor tier in TAMKO's Edge program, sitting in the upper range of the ladder above the base certified and Pro Gold levels and below the top Pro Diamond designation. It is an… Read more
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Atlas Pro+ Gold
Atlas Pro+ Gold is the entry level of the AtlasPRO+ contractor program from Atlas Roofing Corporation, sitting below Platinum and Diamond. Unlike the program's top tier, which measures multi-year consistency, Gold is a… Read more
Company Info
- EPA Lead-Safe (RRP)
- Certified NAT-F282299-1 Verify on EPA.gov
- License Type
- Renovation
- Entity Type
- Limited Liability Company (LLC)
- Address Type
- Residential
- Multi-State Company
- No
- Website Age
- 9.7 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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CertainTeed
Reviewers consistently praise Reset Roofing for professional service and quality workmanship. Several customers report positive experiences with specific staff members, including Chris, Malia, James, and Jessica, describing them as knowledgeable, responsive, and patient during consultations and the selection process. Multiple reviewers highlight the on-site project managers - particularly Marlon and Felipe - for their oversight, communication, and attention to detail. Customers describe the installation crews as dedicated and skilled, noting thorough cleanup and timely completion. Several reviewers mention receiving drone photos and progress updates throughout projects. Customers report satisfaction with insurance claim handling and shingle selection assistance. Some reviewers note competitive pricing and value compared to other quotes. A few customers mention returning for additional work or recommending the company to others. One commercial customer describes a representative going above and beyond by personally tarping a roof during an emergency.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Reset Roofing ranks 10th of the 81 roofers we track across Georgia, ahead of about 89% of them. Over the past year it has pulled in 30 reviews - the most recent last month - for a rate of roughly 8.7 reviews per month, which is faster than approximately 91% of the other Georgia roofers. Its 5.0-star average rating sits just above the Georgia median of 4.9 stars. The owner responds to 100% of reviews, which is above the typical Georgia roofer’s rate of 88%.
