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R.L. Hayes Roofing & Repairs

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Public Records Check

  • Locally Regulated Georgia doesn't issue a statewide roofing license - roofing is regulated locally through city or county permits, so there is no state license to verify. We don't count this against R.L. Hayes Roofing & Repairs. Confirm any local permit or registration with the city or county where the work will take place.
  • Registered Corporation R.L. Hayes Roofing & Repairs's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Georgia Secretary of State. You can confirm how the business is registered, and its current status, directly with the Georgia Secretary of State.
  • Business Address R.L. Hayes Roofing & Repairs's listed address at 3540 Wheeler Rd #Ste 103, Augusta, GA 30909 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
  • 0 Credentials Our automated search didn't find a manufacturer certification for R.L. Hayes Roofing & Repairs. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
  • Good Ratings Across the platforms we identified for R.L. Hayes Roofing & Repairs (Google, Yelp, the Better Business Bureau), the blended average is 4.1 out of 5, which we label Good. This is a plain average of public customer ratings, not a RooferWatch score. A solid average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 4/5 public records for R.L. Hayes Roofing & Repairs. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

R.L. Hayes Roofing & Repairs serves Augusta, Georgia and the Central Savannah River Area (CSRA), offering residential and commercial roofing services including roof inspections, repairs, emergency repairs, storm damage repair, full roof replacements, and roof installation. The company handles flat roofs, metal roofs, and commercial systems. Services include insurance claim support, with the company working directly with insurance companies on storm damage claims. Residential services cover inspections, repairs, and full replacements for homeowners. Commercial services address business roofing needs with minimal operational disruption. The company offers flexible financing options for customers. Emergency service is available, and the company responds to storm damage calls with priority handling and thorough damage documentation.

Services Offered

Company Info

Lead-Safe (RRP)
N/A
Company Name
R.L. Hayes Roofing & Repairs, LLC
Entity Type
Corporation
Address Type
Commercial
Multi-State Company
2 states Yes
Website Age
17.5 years old

Lead-Safe (RRP) in Georgia

Georgia runs its own EPA-authorized RRP program (Georgia EPD), so RRP-certified firms are not listed in the federal EPA registry. Absence here is not evidence a firm is uncertified - verify directly with the state program.

Inspections and Violations

U.S. Department of Labor data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 4.1
  • BBB A
  • Google 4.7
  • Yelp 3.0

Customer reviews of R.L. Hayes present sharply divided experiences. Several reviewers report significant problems including incomplete work, unscheduled jobs performed without homeowner presence, persistent roof leaks after installation, poor communication, unresponsiveness to calls and messages, and missed appointments. Some customers describe quote increases, defensive attitudes when issues were raised, and difficulty obtaining documentation or follow-up repairs. Multiple reviewers note the company stopped responding after payment was made or work was incomplete. However, other reviewers describe positive experiences, praising the company for quick estimates, professional service, prompt communication, thorough cleanup, and effective repairs completed within expected timeframes. These customers report satisfaction with politeness, responsiveness, and overall workmanship. The contrast suggests inconsistent service quality or significant operational changes, with some reviewers attributing problems to post-hurricane demand periods.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~1.0/mo Reviews per month
63% Owner responds to reviews
Declining 2.4 recent vs 4.9 earlier
How customers rated R.L. Hayes Roofing & Repairs each month
Number of new reviews R.L. Hayes Roofing & Repairs received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) R.L. Hayes Roofing & Repairs ranks 6th of the 11 roofers we track in Augusta, ahead of about 50% of them. Over the past year it has pulled in 7 reviews - the most recent 5 months ago - for a rate of roughly 1.0 reviews per month, which is slower than approximately 90% of the other Augusta roofers. Its 4.7-star average rating sits below the Augusta median of 4.9 stars. The owner responds to 63% of reviews, which is below the typical Augusta roofer’s rate of 88%.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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