Public Records Check
- Missing License Our automated search didn't find a license on file for Big D Roofing with the Florida state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the Florida state licensing board or asking the contractor for their license number.
- Registered Corporation Big D Roofing's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Florida Secretary of State. You can confirm how the business is registered, and its current status, directly with the Florida Secretary of State.
- Unverified Address Big D Roofing's listed address at Ocala, FL appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
- 2 Credentials Big D Roofing holds these manufacturer certifications: Atlas Pro+ Diamond, Haag Certified Inspector - Residential. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Good Ratings Across the platforms we identified for Big D Roofing (Google, Yelp, the Better Business Bureau), the blended average is 4.0 out of 5, which we label Good. This is a plain average of public customer ratings, not a RooferWatch score. A solid average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 3/5 public records for Big D Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(352) 236-2959
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Owner Email
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Website
bigdroofs.com
- Socials
Company Description
Founded in 1981, Big D Roofing has provided residential and commercial roofing services for over 40 years throughout North Central Florida. The company offers roof installation and repair services for both residential and commercial properties, serving Ocala, St. Augustine, The Villages, Gainesville, Palm Coast, Lake City, Starke, and Live Oak. Big D Roofing is family-owned and operates as a full-service roofing contractor handling projects ranging from small homes to large commercial buildings including 17-story structures. The company provides a 5-year workmanship warranty on completed projects. Services include residential roof installation, residential roof repair, commercial roof installation, and commercial roof repair.
Services Offered
- Residential Roof InstallationComplete installation of new roofing systems on houses, including removal of old materials, deck preparation, and application of shingles, tiles, or membranes.
- Residential Roof RepairFixing leaks, damaged shingles, flashing, and other issues on residential roofs.
- Commercial Roof InstallationInstalling a new roof system on a commercial building, typically flat or low-slope design.
- Commercial Roof RepairRepairing leaks, membrane damage, and other issues on commercial roofs.
- Re-Roofing ServicesRemoval of old roofing material and installation of a complete new roof system to replace a worn or damaged roof.
Credentials
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Atlas Pro+ Diamond
Atlas Pro+ Diamond is the highest level in the AtlasPRO+ contractor program from Atlas Roofing Corporation, which covers residential asphalt shingle work, so it appears on contractors who install Atlas shingle roofs… Read more
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Haag Certified Inspector - Residential
Haag Certified Inspector - Residential (HCI-R) certifies that a specific person has been trained in Haag's methodology for assessing damage to steep-slope residential roofs. Haag is not a manufacturer or trade group but… Read more
Company Info
- Company Name
- Big D Residential Roofing, Inc.
- Entity Type
- Corporation
- Alternate Name
- Big D Don Stauss Roofing Services
- Multi-State Company
- No
- Website Age
- 10.2 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
Reviewers report mixed experiences with Big D Roofing. Several customers describe positive work quality, with some noting fast completion times, competitive pricing, and thorough cleanup. However, multiple reviewers express significant dissatisfaction with customer service and owner responsiveness. Several customers report being hung up on during phone calls, experiencing weeks-long delays in receiving estimates, and difficulty reaching the company after work was completed. Reviewers also describe disputes over property damage caused during installation - including landscaping destruction and patio damage - which they say the owners refused to address or take responsibility for. Some customers report concerns about work quality issues, including roof leaks, missing components, and improper installation details. Reviewers characterize interactions with ownership as unprofessional and dismissive of customer concerns.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Big D Roofing ranks 3rd of the 14 roofers we track in Ocala, ahead of about 85% of them. Over the past year it has pulled in 30 reviews - the most recent this month - for a rate of roughly 5.4 reviews per month, which is faster than approximately 92% of the other Ocala roofers. Its 4.7-star average rating sits below the Ocala median of 4.9 stars. The owner responds to 97% of reviews, which is above the typical Ocala roofer’s rate of 82%.
