South Side Home Improvement

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Public Records Check

  • 0 Credentials Our automated search didn't find a manufacturer certification for South Side Home Improvement. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.

We verified 3/5 public records for South Side Home Improvement. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

South Side Home Improvement operates as a roofing, siding, deck, and patio contractor based in Bear, Delaware, with over 10 years of experience. The company offers roofing replacements, roofing repairs, roofing installations, residential siding installations, siding replacements and repairs, gutter replacements and installations, new deck construction and replacement, and window and door installations. South Side Home Improvement serves Bear, Wilmington, Dover, Middletown, Glasgow, Brookside, Smyrna, Claymont, Elsmere, and surrounding areas in North and Central Delaware. The company is BBB-accredited, fully licensed and insured, and provides free estimates for all services. South Side Home Improvement has extensive experience working with insurance claims for roofing and siding damage and offers financing options for qualified homeowners.

Services Offered

Company Info

Lead-Safe (RRP)
N/A
Company Name
South Side Home Improvement LLC
Entity Type
Limited Liability Company (LLC)
Address Type
Commercial
Multi-State Company
No
Website Age
2.9 years old

Lead-Safe (RRP) in Delaware

Delaware runs its own EPA-authorized RRP program (Delaware Div. of Public Health), so RRP-certified firms are not listed in the federal EPA registry. Absence here is not evidence a firm is uncertified - verify directly with the state program.

Inspections and Violations

U.S. Department of Labor data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

  • Avg. Rating 4.7
  • BBB A+
  • Google 4.8
  • Yelp 4.4

Reviewers report mixed experiences with this company. Several customers describe positive outcomes, noting professional service, reasonable pricing, efficiency, and friendly staff on porch and deck projects. One reviewer reports being very satisfied with the appearance and quality of their deck work. However, another customer describes significant frustrations with a $4,500 door and side lites replacement project, including receiving the wrong color initially, multiple callbacks for closure and alignment issues, water seepage problems, and ongoing draft concerns. This reviewer also reports difficulty getting timely service appointments. The company's response indicates they underwent management changes and service protocol overhauls in response to such feedback.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

~3.1/mo Reviews per month
97% Owner responds to reviews
Declining 4.7 recent vs 4.9 earlier
How customers rated South Side Home Improvement each month
Number of new reviews South Side Home Improvement received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) South Side Home Improvement ranks 4th of the 15 roofers we track in Bear, ahead of about 79% of them. Over the past year it has pulled in 30 reviews - the most recent this month - for a rate of roughly 3.1 reviews per month, which is faster than approximately 62% of the other Bear roofers. Its 4.8-star average rating sits just below the Bear median of 4.9 stars. The owner responds to 97% of reviews, which is above the typical Bear roofer’s rate of 42%.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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