Public Records Check
- Registration-Based Connecticut doesn't license roofing contractors; instead it requires a statewide contractor registration. We treat this check as met rather than penalise it, but we haven't independently verified this company's registration - confirm it directly with the state before hiring.
- Missing Corporation Our automated search didn't find a registered business entity for New England Roofing with the Connecticut Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the Connecticut Secretary of State directly.
- Business Address New England Roofing's listed address at 284 Racebrook Rd #Ste 2A, New Haven, CT 06477 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 1 Credential New England Roofing holds these manufacturer certifications: Atlas Pro+ Gold. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Good Ratings Across the platforms we identified for New England Roofing (Google, Yelp), the blended average is 4.4 out of 5, which we label Good. This is a plain average of public customer ratings, not a RooferWatch score. A solid average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 4/5 public records for New England Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(203) 795-3947
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Primary Address
284 Racebrook Rd #Ste 2A, New Haven, CT 06477
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Owner Email
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Website
newenglandroofingct.com
- Socials
Company Description
New England Roofing serves residential and commercial customers in New Haven, Orange, Milford, Cheshire, and Bridgeport, Connecticut. The company offers residential roof repairs, replacements, and new installations, including asphalt shingle repair and replacement, flat roof repair and replacement, and roof maintenance services. Commercial services include EPDM and TPO roof repair, replacement, and maintenance. Additional services encompass gutter replacement and maintenance, vinyl and wood siding, windows, exterior paint, chimneys, and interior remodeling. The company has been serving customers with flat roof services for over 20 years. New England Roofing provides free roof inspections and insurance claims assistance. The company holds an A+ rating from the Better Business Bureau and is highly rated on Google.
Services Offered
- Residential Roof RepairsPatching, sealing, and fixing damaged shingles, flashing, and decking on homes to stop leaks and prevent further water damage.
- Residential Roof ReplacementsRemoving and installing a complete new roof system on a house when the existing roof is damaged, aged, or no longer functional.
- New Roof InstallationInstalling a complete new roof system on a structure that currently lacks one or needs full replacement.
- Flat Roof Repair And ReplacementRepairing or fully replacing flat roof systems, addressing membrane damage, seams, and structural concerns.
- Asphalt Shingle Repair And ReplacementFixing or replacing damaged asphalt shingles caused by weather, age, or impact, restoring the roof's waterproofing and appearance.
- Roof Maintenance ServiceRegular inspections, cleaning, and minor repairs to extend roof life, prevent leaks, and catch damage before it becomes costly.
- Residential Roof InspectionProfessional examination of a home's roof to assess condition, identify damage, leaks, or maintenance needs, typically documented in a written report.
- Commercial Roof RepairsRepair of roof damage on commercial buildings, addressing leaks, deterioration, and structural issues on larger or more complex roofs.
- Commercial Roof ReplacementsComplete replacement of roofing systems on commercial properties, typically using materials suited to large flat or low-slope roofs.
- Commercial Roof MaintenanceOngoing care and inspection of commercial roofs to ensure functionality, address minor issues, and maintain warranty compliance.
- EPDM Roofing Repair And ReplacementRepair or full replacement of EPDM (ethylene propylene diene monomer) rubber membrane roofing, a durable single-ply material commonly used on flat or low-slope commercial and residential roofs.
- TPO Roofing Repair And ReplacementRepair or full replacement of TPO (thermoplastic polyolefin) single-ply membrane roofing, a heat-welded synthetic material popular on flat and low-slope roofs for its energy efficiency and durability.
- Gutter ReplacementRemoving old gutters and downspouts and installing new ones to properly channel water away from the home.
- Gutter MaintenanceRegular cleaning and inspection of gutters and downspouts to ensure proper water drainage and prevent clogs or damage.
- Vinyl SidingInstallation of PVC plastic siding panels that provide low-maintenance exterior cladding in various colors and styles.
- WindowsInstallation, repair, or replacement of window units to improve energy efficiency, functionality, and home appearance.
- Exterior PaintPainting of exterior surfaces including siding, trim, fascia, and soffits to protect materials and refresh appearance.
- ChimneysInstallation, repair, and maintenance of chimney structures, including flashing, caps, and interior liners to ensure safe venting of gases and prevent water damage.
- Wood SidingInstallation or replacement of wooden boards or shingles on exterior walls for traditional appearance and weather protection.
- Interior RemodelingRenovation of indoor spaces including walls, flooring, kitchens, bathrooms, and other interior elements.
Credentials
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Atlas Pro+ Gold
Atlas Pro+ Gold is the entry level of the AtlasPRO+ contractor program from Atlas Roofing Corporation, sitting below Platinum and Diamond. Unlike the program's top tier, which measures multi-year consistency, Gold is a… Read more
Company Info
- Entity Type
- Limited Liability Company (LLC)
- Address Type
- Commercial
- Multi-State Company
- No
- Website Age
- 9.3 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB NR
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Google
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Yelp
Reviewers report mixed experiences with New England Roofing. Several customers praise the company's professionalism, timely scheduling, quality workmanship, and friendly demeanor on completed jobs. Reviewers describe efficient booking processes and clean job sites. However, one reviewer reports significant communication issues, stating that after receiving an estimate, the company failed to return calls and follow up on a leaking roof repair, and that the problem identified by the company was later found to be incorrect. Another reviewer expresses concern that the company installed new flashing on roof penetrations without first disclosing that the chimney was in poor condition, and notes that a second contractor completed the work for half the quoted price and corrected caulking problems from the original installation. That same reviewer reports the company did respond quickly with a tarp when contacted about a subsequent leak.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) New England Roofing ranks 3rd of the 8 roofers we track in New Haven, ahead of about 71% of them. Over the past year it has pulled in 5 reviews - the most recent 5 months ago - for a rate of roughly 0.7 reviews per month, which is slower than approximately 67% of the other New Haven roofers. Its 4.8-star average rating sits just below the New Haven median of 5.0 stars. The owner responds to 0% of reviews, which is in line with the typical New Haven roofer’s rate of 0%.
Service Areas
- New Haven, CT
- Orange, CT
- Milford, CT
- Cheshire, CT
- Bridgeport, CT
