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RSR Residential

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Public Records Check

  • Registration-Based Connecticut doesn't license roofing contractors; instead it requires a statewide contractor registration. We treat this check as met rather than penalise it, but we haven't independently verified this company's registration - confirm it directly with the state before hiring.
  • Registered Corporation RSR Residential's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Connecticut Secretary of State. You can confirm how the business is registered, and its current status, directly with the Connecticut Secretary of State.
  • Business Address RSR Residential's listed address at 4 Broadway Ave Ext #Unit 2A, Mystic, CT 06355 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
  • 2 Credentials RSR Residential holds these manufacturer certifications: CertainTeed SELECT ShingleMaster, VELUX Certified Installer. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
  • Excellent Ratings Across the platforms we identified for RSR Residential (Google, the Better Business Bureau, CertainTeed), the blended average is 4.9 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 5/5 public records for RSR Residential. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

About this alternate address

CertainTeed reports this location as the primary address for this business. It may be an old location that the owner forgot to update, or a secondary address.

Company Description

RSR Residential has been in business for 25 years, serving Connecticut and Rhode Island with residential and commercial roofing services. The company offers roof inspections, new roof installation, roof repairs, and complete roof replacement, along with seamless gutter installation and solar installation services. RSR Residential is factory certified and has completed over 100 projects. The company was voted Best of the Best 2025 for Roofing, Windows & Siding by The Day's Readers' Choice Awards. Services include residential roofing, commercial roofing for small businesses to large enterprises, gutter installation for drainage and property protection, and solar energy installation. The company employs over 50 team members and maintains advanced quality control measures throughout all projects.

Services Offered

  • Residential Roof InstallationComplete installation of new roofing systems on houses, including removal of old materials, deck preparation, and application of shingles, tiles, or membranes.
  • Commercial Roof InstallationInstalling a new roof system on a commercial building, typically flat or low-slope design.
  • Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
  • Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
  • Roof InspectionA professional examination of the roof's condition, identifying damage, wear, leaks, and remaining lifespan to guide maintenance or replacement decisions.
  • Seamless Gutter InstallationInstallation of custom-formed gutters without seams to reduce leaks and improve water drainage around the home.
  • Solar InstallationInstallation of solar panel systems on roofs to generate electricity and reduce energy costs.

Credentials

  • CertainTeed CertainTeed SELECT ShingleMaster

    CertainTeed SELECT ShingleMaster

    CertainTeed SELECT ShingleMaster is CertainTeed's top contractor designation, held by roughly the top 1% of roofing contractors, and it requires two or more crew members certified through CertainTeed's hands-on Shingle… Read more

  • VELUX VELUX Certified Installer

    VELUX Certified Installer

    VELUX Certified Installer is the broader of the two tiers in VELUX's installer program, and it describes a specific business model: a company that works across a variety of products or services, with VELUX skylights as… Read more

Company Info

License Type
Home Improvement Contractor
Company Name
RSR Residential LLC
Entity Type
Limited Liability Company (LLC)
Contractor ID
94796622
Address Type
Commercial
Multi-State Company
2 states Yes
Website Age
2.5 years old

Sample of Permits Pulled

Date Project Location Value Status
Building Permit Strip old roof install new 50yr certainteed certified roofing system per local/state code and manufacturer installation instructions Permit #24-25-0822 1016 Storrs Rd, Storrs Mansfield, CT, 6268 $19,188 issued

Showing 5 recent permits from public records. This list is incomplete and may be out of date - verify any permit directly with the issuing city or county building department before relying on it. Did you spot any incorrect information here? Please let us know.

Inspections and Violations

U.S. Department of Labor data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 4.9
  • BBB A
  • Google 5.0
  • CertainTeed 5.0

Reviewers consistently praise RSR Residential for professionalism and quality workmanship. Several customers report that the company's estimators - including Tom, Rob, and Rob Rich - provided fair quotes, transparent communication, and helpful material suggestions. Reviewers describe the crews as efficient, polite, and skilled, frequently completing projects in one to two days. Multiple customers note thorough cleanup and care in protecting landscaping during work. Several reviewers highlight responsive communication and quick turnaround times. Customers report satisfaction with roof replacements, siding, doors, and gutter work. One reviewer expressed concern about post-job service, noting difficulty obtaining follow-up work on two promised items despite repeated communication, though they rated the initial crew and quote favorably.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, the Better Business Bureau, CertainTeed. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~0.9/mo Reviews per month
17% Owner responds to reviews
Steady 4.9 recent vs 5.0 earlier
How customers rated RSR Residential each month
Number of new reviews RSR Residential received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) RSR Residential ranks 51st of the 99 roofers we track across Connecticut, ahead of about 49% of them. Over the past year it has pulled in 6 reviews - the most recent last month - for a rate of roughly 0.9 reviews per month, which is slower than approximately 64% of the other Connecticut roofers. Its 5.0-star average rating sits just above the Connecticut median of 4.9 stars. The owner responds to 17% of reviews, which is in line with the typical Connecticut roofer’s rate of 13%.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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