Public Records Check
- Registration-Based Connecticut doesn't license roofing contractors; instead it requires a statewide contractor registration. We treat this check as met rather than penalise it, but we haven't independently verified this company's registration - confirm it directly with the state before hiring.
- Registered Corporation JP Carroll Roofing's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the Connecticut Secretary of State. You can confirm how the business is registered, and its current status, directly with the Connecticut Secretary of State.
- Business Address JP Carroll Roofing's listed address at 135 W Dudley Town Rd, Blue Hills, CT 06002 appears to be a business address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 2 Credentials JP Carroll Roofing holds these manufacturer certifications: VELUX Certified Installer, Johns Manville Peak Advantage - Peak. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
- Okay Ratings Across the platforms we identified for JP Carroll Roofing (Google, Yelp, the Better Business Bureau), the blended average is 3.1 out of 5, which we label Okay. This is a plain average of public customer ratings, not a RooferWatch score. Averages like this can be pulled down by a few reviews or a single dispute, so treat it as a starting point and read the underlying reviews for context.
We verified 4/5 public records for JP Carroll Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(866) 284-5088
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Primary Address
135 W Dudley Town Rd, Blue Hills, CT 06002
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Owner Email
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Website
jpcarrollroofing.com
- Socials
Company Description
JP Carroll Roofing has served Connecticut, Massachusetts, and New Hampshire since 1987, installing over 30,000 roofs. The company holds GAF Master Elite and GAF President's Club certification. Services include residential roof replacement and installation with asphalt shingle, flat, slate, and GAF roofing systems; roof repair covering hail damage, leak repair, ice damage, and wood rot; roof inspection; commercial roofing with EPDM and TPO systems; vinyl siding; gutter installation in aluminum, copper, and seamless options with gutter guards; and window replacement in vinyl and wood styles. The company offers up to 50-year warranties through GAF's Golden Pledge and operates offices in Bloomfield, Westfield, Milford, Bedford, Worcester, Danvers, and Foxborough. Connecticut license HIC 0671004 and Massachusetts license HIC 206917.
Services Offered
- Roof Replacement & InstallationComplete removal of an old roof system and installation of new shingles, underlayment, and flashing to protect the structure.
- Asphalt Shingle RoofingInstallation of asphalt-based shingles, the most common residential roofing material, available in various colors and styles.
- Flat RoofingInstallation or repair of low-slope roofs using membranes, tar and gravel, or other systems designed to shed water on nearly level surfaces.
- Slate RoofingInstallation of natural slate tiles, offering premium durability and a high-end appearance that can last over a century.
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Emergency Roof RepairUrgent tarping, patching, or temporary stabilization of storm-damaged or severely leaking roofs to prevent immediate water intrusion.
- Hail Damage RepairAssessment and repair of dents, cracks, and punctures caused by hail impact to restore roof functionality and appearance.
- Leak RepairLocating and sealing active leaks around flashing, vents, and worn areas to stop water intrusion into the building.
- Ice Damage RepairRepair of roof damage caused by ice dams, heavy ice buildup, or ice-related structural stress, including shingle replacement and underlayment restoration.
- Roof InspectionA professional examination of the roof's condition, identifying damage, wear, leaks, and remaining lifespan to guide maintenance or replacement decisions.
- Commercial Roof InstallationInstalling a new roof system on a commercial building, typically flat or low-slope design.
- Commercial Roof RepairRepairing leaks, membrane damage, and other issues on commercial roofs.
- EPDM RoofingRubber membrane roofing for flat or low-slope roofs, offering durability and flexibility in extreme temperatures.
- TPO RoofingInstallation and repair of thermoplastic polyolefin membrane roofing, a durable single-ply system commonly used on flat commercial roofs.
- Vinyl SidingInstallation of PVC plastic siding panels that provide low-maintenance exterior cladding in various colors and styles.
- Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
- Window ReplacementRemoving old windows and installing new ones to improve energy efficiency, security, and appearance.
- GAF RoofingInstallation of GAF-brand asphalt shingles and roofing systems for residential and commercial properties.
- Wood Rot RepairRemoving decayed wood from roof decking, fascia, or framing and replacing it with sound material to restore structural integrity.
- Roof VentilationInstallation of vents and ventilation systems that allow air circulation in the attic to reduce heat buildup, moisture, and extend roof life.
Credentials
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VELUX Certified Installer
VELUX Certified Installer is the broader of the two tiers in VELUX's installer program, and it describes a specific business model: a company that works across a variety of products or services, with VELUX skylights as… Read more
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Johns Manville Peak Advantage - Peak
Peak is the base level of the Peak Advantage program run by Johns Manville, the Denver-based commercial roofing manufacturer, so it appears on contractors installing JM's low-slope systems - single-ply TPO, EPDM, and… Read more
Company Info
- License Number
- HIC0671004
- Issuing Authority
- CT DCP
- License Type
- Home Improvement Contractor
- Company Name
- JP Carroll Roofing, LLC
- Entity Type
- Limited Liability Company (LLC)
- Address Type
- Commercial
- Website Age
- 18.3 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB F
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Google
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Yelp
Customer reviews of JP Carroll present mixed experiences. Several reviewers praise individual staff members for their knowledge, professionalism, and responsiveness, with some describing thorough inspections, quality workmanship, and attentive communication throughout projects. However, multiple reviewers report significant frustration with office staff, citing delayed callbacks, poor communication, failure to follow up on estimates, and invoices for work not completed. Some customers describe being billed without service being rendered and difficulty reaching project managers. One reviewer expresses concerns about worker safety practices and project manager conduct. Another reviewer reports property damage and worker behavior issues. A few reviewers note that responsiveness improved after posting negative reviews online. Overall, reviewers indicate a notable disconnect between field crew performance and office operations.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) JP Carroll Roofing ranks 52nd of the 99 roofers we track across Connecticut, ahead of about 48% of them. Over the past year it has pulled in 30 reviews - the most recent this month - for a rate of roughly 22.2 reviews per month, which is faster than approximately 98% of the other Connecticut roofers. Its 4.9-star average rating sits right at the Connecticut median of 4.9 stars. The owner responds to 0% of reviews, which is below the typical Connecticut roofer’s rate of 13%.
