Public Records Check
- Missing License Our automated search didn't find a license on file for Knox Roofing with the California state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the California state licensing board or asking the contractor for their license number.
- Missing Corporation Our automated search didn't find a registered business entity for Knox Roofing with the California Secretary of State. That doesn't mean the company isn't legitimate. Many roofers operate legally as sole proprietorships, which don't require registration, and a registered business can be filed under a different name, formed in another state, or created too recently for us to match. To confirm how the business is structured, ask the contractor or search the California Secretary of State directly.
- Unverified Address Knox Roofing's listed address at 46 EL PUEBLO ROAD, Scotts Valley, CA 95066 appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
- 0 Credentials Our automated search didn't find a manufacturer certification for Knox Roofing. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
- Good Ratings Across the platforms we identified for Knox Roofing (Google, Yelp, the Better Business Bureau), the blended average is 4.0 out of 5, which we label Good. This is a plain average of public customer ratings, not a RooferWatch score. A solid average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.
We verified 1/5 public records for Knox Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(831) 461-0634
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Primary Address
46 EL Pueblo Road, Scotts Valley, CA 95066
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Owner Email
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Website
knoxroofing.com
- Socials
Company Description
Knox Roofing has served Santa Cruz and Monterey County for more than 40 years, offering residential and commercial roofing services. The company provides roof repair, roof replacement, gutter systems installation, skylights, sun tunnels, attic fans, and ventilation for both residential and commercial applications. Residential roofing options include composition shingles, clay tile, metal roofs, synthetic slate, wood shake, and concrete tile. Commercial services focus on flat-top roof repair and replacement. The company is a GAF Master Elite contractor and offers free estimates and financing options to customers throughout Santa Cruz, Monterey, Carmel, and Los Gatos areas.
Services Offered
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Gutter Systems InstallationInstallation of gutters and downspouts that channel rainwater away from the foundation and siding to prevent water damage and erosion.
- Composition Shingle RoofingInstalling asphalt or fiberglass shingles, a common and affordable roofing material that typically lasts 15-25 years.
- Clay Tile RoofingInstallation of traditional clay tiles for a distinctive, long-lasting roof with excellent weather resistance.
- Metal Roof InstallationInstalling a new metal roof system, typically standing seam or metal shingles, for durability and longevity.
- Synthetic Slate RoofingInstallation of lightweight composite shingles designed to mimic the appearance of natural slate while offering better durability and lower cost.
- Wood Shake RoofingInstallation of split wood shingles or shakes for a rustic, high-end residential roof with natural appearance and excellent insulation.
- Concrete Tile RoofingInstallation of durable clay or concrete tiles that provide long-lasting protection and distinctive aesthetic appeal for residential roofs.
- Flat-Top Roof ServicesInstallation, repair, and maintenance of low-slope or flat roofing systems, typically using membrane materials like TPO, EPDM, or built-up tar to prevent water pooling and leaks.
- Skylight InstallationCutting and framing an opening in the roof and installing a window unit to bring natural light into interior spaces.
- Solar RoofingInstallation of photovoltaic panels integrated into or mounted on the roof to generate electricity for the home.
- Roof InspectionA professional examination of the roof's condition, identifying damage, wear, leaks, and remaining lifespan to guide maintenance or replacement decisions.
- TPO and PVC RoofingInstallation or repair of single-ply thermoplastic membranes used on flat and low-slope roofs for durability and energy efficiency.
- Low Slope RoofingInstallation of roofing systems designed for roofs with minimal pitch, typically using membranes or specialized materials.
- Re-RoofingComplete removal of an old roof system and installation of new roofing materials to restore full protection and extend the building's lifespan.
- Sun Tunnel InstallationInstallation of tubular skylights that channel natural light from the roof into interior spaces below.
- Attic Fan InstallationInstallation of powered ventilation fans in attic spaces to improve air circulation and reduce heat buildup.
- Roof VentilationInstallation of vents and ventilation systems that allow air circulation in the attic to reduce heat buildup, moisture, and extend roof life.
- Home Improvement ServicesGeneral upgrades and repairs to residential properties including structural, mechanical, and aesthetic work.
Company Info
- Entity Type
- Sole Proprietorship
- Address Type
- Unverified
- Multi-State Company
- No
- Website Age
- 27.4 years old
Inspections and Violations
U.S. and California OSHA dataReviews and Reputation
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Avg. Rating
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BBB A+
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Google
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Yelp
Reviewers report mixed experiences with Knox Roofing. Several customers describe long-lasting roofs installed 20-25 years ago that remain in good condition, and praise the company's efficiency, professionalism, reasonable pricing, and honest assessments. Some reviewers highlight positive interactions with staff and appreciation for timely work completion. However, other reviewers express significant dissatisfaction, with some describing the owner Warren Knox as unprofessional, difficult, and a "bully" with a "hot temper." Several customers report unresolved issues and poor follow-up on problems. One reviewer alleges a billing error from 2003 involving switched work orders and disputes over responsibility for correction. Another reviewer reports aggressive driving by a company vehicle. A customer claims they received a bid three times higher than competitors and states the company doesn't do repairs. One reviewer praises office staff member Stephanie Jager for exceptional customer service. The company has responded to some negative reviews disputing claims or providing their account of disputed situations.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Knox Roofing ranks 197th of the 617 roofers we track across California, ahead of about 68% of them. Over the past year it has pulled in 7 reviews - the most recent 3 months ago - for a rate of roughly 0.9 reviews per month, which is slower than approximately 60% of the other California roofers. Its 3.7-star average rating sits below the California median of 4.9 stars. The owner responds to 7% of reviews, which is below the typical California roofer’s rate of 47%.
