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Crandall Roofing

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Public Records Check

  • License Found We found a license number on file for Crandall Roofing: 452195, but haven't confirmed its current status directly with the California state licensing board. We recommend verifying it's active and in good standing with the California state licensing board before hiring.
  • Registered Corporation Crandall Roofing's registered name carries a corporate suffix (LLC or Inc), but we have not matched it to a filing on the California Secretary of State. You can confirm how the business is registered, and its current status, directly with the California Secretary of State.
  • Unverified Address Crandall Roofing's listed address at 183 Oceanic Way, Santa Rosa, CA 95407 appears to be a unconfirmed address. A roofer using a mailbox isn't necessarily a problem, but it can make the company harder to reach or hold accountable. To reach them in person, ask the contractor for a physical address or confirm one directly.
  • 2 Credentials Crandall Roofing holds these manufacturer certifications: CertainTeed SELECT ShingleMaster, Owens Corning Platinum Preferred. These show the company met a manufacturer's program requirements and may offer manufacturer-backed warranties, but they aren't independent quality audits. You can confirm current status with the manufacturer.
  • Excellent Ratings Across the platforms we identified for Crandall Roofing (Google, Yelp, the Better Business Bureau, CertainTeed), the blended average is 4.7 out of 5, which we label Excellent. This is a plain average of public customer ratings, not a RooferWatch score. A high average reflects past customers' experiences, not a guarantee of yours, so read the underlying reviews and weigh them yourself.

We verified 4/5 public records for Crandall Roofing. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

About this alternate phone

Both Owens Corning and CertainTeed report this number as the primary phone number for this business. It may be an old number that the owner forgot to update, or a secondary number.

About this alternate address

CertainTeed reports this location as the primary address for this business. It may be an old location that the owner forgot to update, or a secondary address.

Company Description

Crandall Roofing serves Santa Rosa and the greater North Bay Area, including Sonoma, Marin, and Napa Counties. The company offers roof replacement, roof construction, roof repair, roof maintenance and restoration, sheet metal fabrication and gutter installation, and commercial roofing services. The company is factory certified and uses Class A fire-rated materials. Crandall Roofing has completed over 10,000 roofing projects for Bay Area homeowners and businesses. The company provides extended warranties on new roofs and major repairs, flexible financing options, and free estimates. Services are available to both English and Spanish-speaking customers throughout the service area.

Services Offered

  • Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
  • Roof ConstructionBuilding a new roof system on a structure, including framing, decking, underlayment, and finished roofing material installation.
  • Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
  • Roof Maintenance And RestorationRoutine inspections, repairs, and cleaning to keep roofs in good condition and restore aging roofs to functional condition.
  • Gutter InstallationSetting up gutters and downspouts to channel water away from the roof and foundation, preventing water damage and erosion.
  • Commercial RoofingRoof installation, repair, and maintenance on office buildings, retail spaces, and other commercial structures, often involving flat or low-slope systems.
  • Emergency RepairsUrgent same-day or after-hours repair service for sudden damage like storm-torn roofs or burst pipes that require immediate attention to prevent further property damage.
  • Gutter MaintenanceRegular cleaning and inspection of gutters and downspouts to ensure proper water drainage and prevent clogs or damage.
  • Sheet Metal FabricationCustom-made metal components such as flashing, trim, gutters, and downspouts tailored to fit specific roof and exterior applications.

Credentials

  • CertainTeed CertainTeed SELECT ShingleMaster

    CertainTeed SELECT ShingleMaster

    CertainTeed SELECT ShingleMaster is CertainTeed's top contractor designation, held by roughly the top 1% of roofing contractors, and it requires two or more crew members certified through CertainTeed's hands-on Shingle… Read more

  • Owens Corning Owens Corning Platinum Preferred

    Owens Corning Platinum Preferred

    Owens Corning Platinum Preferred is the highest tier in the Owens Corning network, an invitation-only status held by roughly the top 1% of Owens Corning contractors, and uniquely among the major programs it requires the… Read more

Company Info

License Number
452195
Issuing Authority
CA CSLB
License Type
C39 - Roofing
Company Name
Crandall Roofing, Inc.
Entity Type
Corporation
Contractor ID
94714888
Address Type
Unverified
Multi-State Company
No
Website Age
26.2 years old

Sample of Permits Pulled

Date Project Location Value Status
Reroof Clean 19 sq roofing; overlay with 100% silicone; commercial Permit #B2512-009 400 Smith Ranch Rd, San Rafael, CA, 94903 $12,340 issued
Reroof Tear off 3 sq comp; reroof with class a comparable detached shed Permit #B2511-033 716 Birchwood Ct, San Rafael, CA, 94903 $3,445 issued
Reroof Tear off 59 sq comp; reroof with class a comp; single family dwelling Permit #B2510-130 71 Lochinvar Rd, San Rafael, CA, 94901 $38,278 issued
Reroof Tear off 32 sq tar/gravel; reroof class a app;203-205 biscayne dr Permit #B2507-123 203 Biscayne Dr, San Rafael, CA, 94901 $46,332 final
Reroof Tear off 44 sq comp; reroof with class a comp; single family dwelling Permit #B2506-139 14 Cortes Ct, San Rafael, CA, 94903 $35,948 issued

Showing 5 recent permits from public records. This list is incomplete and may be out of date - verify any permit directly with the issuing city or county building department before relying on it. Did you spot any incorrect information here? Please let us know.

Inspections and Violations

U.S. and California OSHA data
Inspections 3
Violations 5
Current penalties $17,550
Most recent Sep 2025
  1. Sep 11, 2025 SANTA ROSA, CA Insp #348500844
    • Other Residential roofing fall protection 8 CCR §1731(c)(1) $700
  2. Jul 17, 2025 SANTA ROSA, CA Insp #348381344
    • Other Ladders required for safe access to heights 8 CCR §1675(b) $550
    • Other Injury and Illness Prevention Program required 8 CCR §1509(a) $550
    • Serious Residential roofing fall protection 8 CCR §1731(c)(1) $4,950
  3. Jul 7, 2020 GUERNEVILLE, CA Insp #344821707
    • Serious Injury and Illness Prevention Program required 8 CCR §1509(a) $10,800

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
  • Avg. Rating 4.7
  • BBB A+
  • Google 4.9
  • Yelp 4.1
  • CertainTeed 4.6

Reviewers report mixed experiences with Crandall Roofing. Several customers praise the company's workmanship, professionalism, and responsiveness. Reviewers describe prompt service, quality roof installations, and skilled crews who handle unexpected issues well. Some customers highlight the company's honesty in assessments and willingness to help with insurance matters. However, multiple reviewers report problems with rain gutter installation and drainage, noting that gutters slope incorrectly despite complaints. One reviewer describes ongoing roof leak issues after two repair attempts totaling approximately $3,000, attributing the problems to deferred maintenance and roof age. Another customer reports poor communication, scheduling delays spanning months, unauthorized work, and incomplete cleanup. Reviewers note the company's responses to negative feedback, with management explaining that some issues stem from customer maintenance rather than installation quality.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp, the Better Business Bureau, CertainTeed. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 29 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.
~7.6/mo Reviews per month
52% Owner responds to reviews
Steady 5.0 recent vs 5.0 earlier
How customers rated Crandall Roofing each month
Number of new reviews Crandall Roofing received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Crandall Roofing ranks 1st of the 8 roofers we track in Santa Rosa, ahead of about 100% of them. Over the past year it has pulled in 29 reviews - the most recent this month - for a rate of roughly 7.6 reviews per month, which is faster than approximately 83% of the other Santa Rosa roofers. Its 4.9-star average rating sits right at the Santa Rosa median of 5.0 stars. The owner responds to 52% of reviews, which is below the typical Santa Rosa roofer’s rate of 82%.

Service Areas

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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