Highland Roofing

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Public Records Check

We verified 2/5 public records for Highland Roofing. The more of a company's record you can check, the more informed your hiring decision.

Contact Info

Company Description

Highland Roofing has provided commercial roofing services since 1991 and covers over one billion square feet of commercial assets across eight western states: California, Arizona, Nevada, Utah, Colorado, Oregon, Washington, and Idaho. The company operates 225 employees from eight regional offices and serves commercial office, warehouse, healthcare, high-rise office, industrial and manufacturing, multi-family residential, retail, and education sectors. Services include roof replacement and re-roofing, emergency leak service and repair, preventative maintenance, proactive roof asset management, asset assessment and budgeting, and tenant improvements. Highland has won the Guildmaster Award for Service Excellence eight times and maintains over 95% customer retention for ongoing roofing service and additional building projects.

Services Offered

Credentials

  • National Roofing Contractors Association member

    NRCA Membership - member since 1998

    The National Roofing Contractors Association (NRCA) is the leading trade association for the U.S. roofing industry. Established in 1886, it sets industry standards, publishes the technical and safety guidance that… Read more

Company Info

Address Type
Commercial
Multi-State Company
8 states Yes
Website Age
20.9 years old

Inspections and Violations

U.S. and California OSHA data
Inspections 0
Violations 0
Current penalties $0
Most recent -

Reviews and Reputation

About this review summary

This summary was automatically generated from customer reviews that were publicly visible at the time it was created on one or more of the review aggregators listed below. It does not constitute a review, rating, endorsement, or statement of fact about the business - it reflects only the opinions expressed by those reviewers as found at that time, not the views or conclusions of RooferWatch. Automated summaries can contain errors or omit context and may become outdated as new reviews are posted, so please read the original reviews through the links provided and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

  • Avg. Rating 3.8
  • Google 4.5
  • Yelp 3.1

Customer reviews of Highland Commercial Roofing are mixed. Several reviewers report experiencing roof leaks after installation, with one customer describing repeated leaking within days of repairs and another noting leaks persisting for months after installation. Some reviewers describe damage to personal vehicles during work, stating they received inadequate compensation. One reviewer expressed concern about unprofessional driving behavior by a company vehicle. However, other reviewers praise the company's work quality and service. Several customers report that roofs performed well, with one noting improved temperature control and another highlighting responsiveness during emergencies. Multiple reviewers commend the company's professionalism, timeliness, and ability to complete work without disrupting operations. Some long-term clients report consistent satisfaction across multiple projects over years of service.

About this average rating

This figure is a straightforward average of the public ratings we’ve gathered for this company across the following review platforms that our systems have identified: Google, Yelp. It is not a proprietary RooferWatch score or a judgement of our own; each source is converted to a common five-star scale and blended into a single number so that no one platform’s reviews carry outsized weight, giving a more balanced read on overall sentiment. We’d still encourage you to read the underlying reviews on each platform and weigh them for yourself.

Review Signals Over Time

About these review signals

These figures are derived from this company’s 30 most recent publicly visible Google reviews at the time they were gathered. They simply describe patterns in those reviews - how often new reviews appear, how often the owner replies, and whether recent star ratings run higher or lower than older ones. They are not a review, rating, endorsement, or judgement by RooferWatch, and they reflect only what those public reviews showed at that time, which can change as new reviews are posted. Please read the underlying reviews and do your own due diligence. If you are the business owner and believe anything here is inaccurate, submit a correction and we’ll review it promptly.

~0.5/mo Reviews per month
7% Owner responds to reviews
Declining 4.2 recent vs 4.7 earlier
How customers rated Highland Roofing each month
Number of new reviews Highland Roofing received per month

By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) Highland Roofing ranks 177th of the 473 roofers we track across California, ahead of about 62% of them. Over the past year it has pulled in 7 reviews - the most recent last month - for a rate of roughly 0.5 reviews per month, which is slower than approximately 74% of the other California roofers. Its 4.5-star average rating sits below the California median of 4.9 stars. The owner responds to 7% of reviews, which is below the typical California roofer’s rate of 57%.

Service Areas

  • Baldwin Park, CA
  • Southern California, CA
  • Northern California, CA
  • Arizona, AZ
  • Nevada, NV
  • Utah, UT
  • Colorado, CO
  • Oregon, OR
  • Washington, WA
  • Idaho, ID

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About these customer reviews

Reviews below are submitted by members of the public and reflect only the opinions of those individuals, not the views, conclusions, or endorsement of RooferWatch. We screen submissions before publishing but cannot independently verify each reviewer’s experience. If you are the business owner and believe a review is inaccurate, please log in and report the review in question.

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