Public Records Check
- Missing License Our automated search didn't find a license on file for One Call Roofing with the Alabama state licensing board. That doesn't mean the company is unlicensed. A license can be held under a different business name, registered too recently for us to match, or filed in a way our search didn't catch. We recommend confirming directly with the Alabama state licensing board or asking the contractor for their license number.
- Registered Corporation The Alabama Secretary of State listed One Call Roofing as Exists when we last checked on Jun 30, 2026, registered since 2010. You can confirm it's still current with the Alabama Secretary of State.
- Residential Address One Call Roofing's listed address at 5224 Creekside Loop, Hoover, AL 35244 appears to be a residential address. This means the company operates from a real, locatable address rather than a mailbox or PO box, which can make it easier to reach them or resolve issues. Many roofers legitimately work from a home address, so this doesn't speak to the quality of their work, license, or insurance.
- 0 Credentials Our automated search didn't find a manufacturer certification for One Call Roofing. Many reputable roofers aren't certified by any manufacturer, often by choice, so this isn't a sign of a problem. If a manufacturer-backed warranty matters to you, ask the contractor which certifications they carry.
- Okay Ratings Across the platforms we identified for One Call Roofing (Google, the Better Business Bureau), the blended average is 3.1 out of 5, which we label Okay. This is a plain average of public customer ratings, not a RooferWatch score. Averages like this can be pulled down by a few reviews or a single dispute, so treat it as a starting point and read the underlying reviews for context.
We verified 2/5 public records for One Call Roofing. The more of a company's record you can check, the more informed your hiring decision.
Contact Info
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Phone
This is either a business landline or VoIP number (not a mobile number).(205) 588-2786
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Primary Address
5224 Creekside Loop, Hoover, AL 35244
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Website
onecallroofing.com
- Socials
Company Description
One Call Roofing has served the Birmingham, Alabama area for more than two decades, offering residential and commercial roofing services. The company is a CertainTeed Master Shingle Applicator and uses GAF roofing products for commercial work. Services include roof repair, roof replacement, emergency roof repair, storm damage repair, metal roof installation and repair, shingle roof repair, gutter replacement, attic insulation, attic ventilation, and roof leak repair. The company handles asphalt shingle, metal, flat, cedar shake, TPO, EPDM, PVC, and foam roofing systems. One Call Roofing provides insurance claim assistance and operates 24 hours daily. The company serves Birmingham, Hoover, Vestavia Hills, Homewood, Mountain Brook, Pelham, Trussville, Bessemer, Alabaster, and Tuscaloosa.
Services Offered
- Roof RepairFixing localized damage such as leaks, missing shingles, damaged flashing, or deteriorated sections without replacing the entire roof.
- Roof ReplacementRemoving an old or failing roof system and installing a new one, typically when repairs are no longer cost-effective.
- Emergency Roof RepairUrgent tarping, patching, or temporary stabilization of storm-damaged or severely leaking roofs to prevent immediate water intrusion.
- Storm Damage RepairEmergency repairs to roofs damaged by wind, hail, falling trees, or severe weather, often covered by homeowner insurance.
- Metal Roof InstallationInstalling a new metal roof system, typically standing seam or metal shingles, for durability and longevity.
- Metal Roof RepairPatching, sealing, and fastener replacement on metal roofs to address leaks, rust, and panel damage.
- Shingle Roof RepairPatching or replacing individual damaged shingles, sealing leaks, and addressing minor deterioration to extend roof life without full replacement.
- Roof Leak RepairLocating and sealing active leaks around flashing, vents, and worn shingles to stop water intrusion.
- Gutter ReplacementRemoving old gutters and downspouts and installing new ones to properly channel water away from the home.
- Attic InsulationInstallation of fiberglass, cellulose, or foam insulation in attic spaces to reduce heat loss, lower energy costs, and improve comfort.
- Metal Roof CoatingsApplication of protective coatings to metal roofs that seal seams, prevent rust, reflect heat, and extend the roof's service life.
- TPO RoofingInstallation and repair of thermoplastic polyolefin membrane roofing, a durable single-ply system commonly used on flat commercial roofs.
- Flat Roof InstallationInstallation of roofing systems on flat or nearly flat commercial and residential roofs using membranes, coatings, or built-up materials.
- SkylightsInstallation of roof windows that bring natural light into interior spaces, including flashing and sealing to prevent leaks.
- Attic VentilationInstallation or improvement of vents and airflow systems in attics to prevent moisture buildup, reduce heat in summer, and extend roof life.
- Pipe FlashingInstallation or repair of metal or rubber seals around roof penetrations where pipes pass through to prevent water leaks at these vulnerable points.
- Wall FlashingInstallation or repair of metal strips that direct water away from wall joints, window frames, and other penetrations to prevent moisture damage.
- Roof VentilationInstallation of vents and ventilation systems that allow air circulation in the attic to reduce heat buildup, moisture, and extend roof life.
Company Info
- Lead-Safe (RRP)
- N/A
- Company Name
- One Call Alabama, LLC
- State Entity ID
- 000-449-177
- Company Formation Date
- Jul 6, 2010
- Company Age
- 16.0 years old
- Company Formation State
- AL
- Registered Agent
- KEITH, WAYNE
- Agent Address
- 15 SOUTHLAKE LANE, BIRMINGHAM, AL 35244
- Entity Type
- Limited Liability Company (LLC)
- Address Type
- Residential
- Multi-State Company
- No
- Website Age
- 16.5 years old
Inspections and Violations
U.S. Department of Labor dataReviews and Reputation
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Avg. Rating
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BBB D-
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Google
Most reviewers report positive experiences with One Call Roofing's service quality and professionalism. Several customers describe the team as courteous, punctual, and responsive, with staff members frequently mentioned by name for their helpfulness and knowledge. Reviewers note that the company completed work promptly, provided fair pricing, and did not pressure customers into unnecessary replacements. Some customers highlight the company's willingness to handle smaller repair jobs and their thorough cleanup. Several reviewers praise the company's ability to work with insurance claims and their extended warranty offerings. However, one reviewer reports that after spending over $17,000 on a roof under warranty, they discovered the company had closed without warning and were unable to address subsequent roof leaks, describing this as a negative experience.
Review Signals Over Time
By sheer volume of Google reviews (a measure of how much feedback a firm has gathered) One Call Roofing ranks 1st of the 6 roofers we track in Hoover, ahead of about 100% of them. Over the past year it has pulled in 1 review - the most recent last month - for a rate of roughly 0.9 reviews per month, which is slower than approximately 100% of the other Hoover roofers. Its 4.8-star average rating sits just below the Hoover median of 4.9 stars. The owner responds to 30% of reviews, which is below the typical Hoover roofer’s rate of 75%.
